Unable to print documents-X Debug Assertion Failed!

Question

Hi there,

I have Dell PC and Dell printer. I was able to print fine until few days ago when there were a combination of issues including some malware and loss of correct clock/time on my PC. I managed to fix malware and clock, however i have problems with printing. Evereytime I send something to print it doesnt work and eventually I get this message

X Debug Assertion Failed!

Program: C:\Program files...... (sometimes it says)  printIsolationHost.exe

File: .......

Line: 67

Expression:(((long)(yr-1900)>=_BASE_YEAR)&&((long)(yr-1900)<=_MAX_YEAR64))

For information on how your program can cause an assertion failure, see the visual c++ documentation on asserts

(Press Retry to debug the application)

Please help, Thank you very much

Original Title: Printing problems

Answer 1

Hi Jayant

Thank you for your response to my question, unfortunately it did not solve the problem. After soo many hours of research on the forums I realised that it had something to do with Microsoft Visual c++ 2008 Redistributable. There were two of these installed in my computer, so I decided to to uninstall them. Nothing happened and the problem was still there. Forums told me that MV C++ are there for a reason and must not be removed. So I did System Restore just before the uninstall when finished, Hooray! the problem fixed itself!

Now to make sure this does not happen again when the power goes off I think I must replace CMOS battery.

Thank you for your help.

Answer 2

Hello,

Thank you for keeping us updated on the status of the issue. Please feel free to reply, in case you face any

other issues with Windows in future.

Regards,

Jayant

Answer 3

Hello Jay,

Thank you for posting your query in Microsoft Community.

1. Were any recent changes made on the computer prior to issue?
2. What is the model of the printer?

This issue may occur due to some unfavourable changes made on the computer or some incorrect settings.

You may try following troubleshooters and check if they help:

Open the Printer troubleshooter

http://windows.microsoft.com/en-US/windows7/Open-the-Printer-troubleshooter

Troubleshoot printer problems

http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-printer-problems

Note above aticle : Holds good for Windows 7

Fix printer problems

http://windows.microsoft.com/en-US/windows/printer-problems-in-windows-help#fix-printer-problems=windows-7&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Hope this helps. Do revert back incase you need any further assistance related to Windows.