shockwave flash object

Question

So I was having a lot of problems recently with IE shutting down for no known reason. I had not installed any new programs, or downloaded anything that I know of, I just woke up one morning and everything was all jacked up. I keep my laptop on lockdown to keep others in my house from getting into it, to prevent this very thing from happening.

I tried WLARP first to no end, then went through a long series of disabling add-ons and then re-enabling one at a time to see if any were the culprit.

This is what I found. Shockwave flash object is the problem.

Armed with this new found knowledge, I wrongly assumed a fix was well within my reach.

I visited the adobe web site used their uninstaller, checked for lingering folders etc., restarted my laptop, back to the adobe website for the fresh download of flash player and other adobe products I had deleted, my problems were nearly at an end.

I got all my adobe products re-installed, restarted my laptop and got ready to go, games videos, etc. As the saying goes "the best laid plans . . . "

IE still crashes when I start up.

MSN.COM is my start page, I'm currently using windows 7 64bit pro, IE 11, adobe flash player ver16(I think). Below are the only error messages I've found although I cannot seem to find them again. I just get a generic message that a problem has caused windows to stop working. I've seen tips that it might be my registry, or an audio problem some how. I'm up to try almost anything at this point

C:\Users\XXXX\AppData\Local\Temp\WER79F.tmp.WERInternalMetadata.xml

  C:\Users\XXXX\AppData\Local\Temp\WER1D32.tmp.appcompat.txt

  C:\Users\XXXX\AppData\Local\Temp\WER1DFE.tmp.mdmp

Answer 1

Hello,

I apologize for the late reply.

I understand that you have issues with Internet Explorer which crashes randomly.

So, please try to follow the suggestions mentioned below to fix the issue.

You may try to create a new user account and see if that helps.

Create a user account

http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-7

Hope this helps. Otherwise, feel free to write us back and we will be glad to help you further.

Thank you

Answer 2

I tried both recommendations, still IE crashes. On a side note. the same time this started my email also started acting up. I'm not able to reply, or create emails. by the same time, I mean the very same morning.

Answer 3

Try this reinstall all Adobe programs if any and then open IE Go to Tools(the gear) Go to Internet Options Go to Advanced Tab and the bottom of that tap is a option to Reset IE to factory State.

You could also go to Command Prompt(Admin) and type sfc /scannow and the will check all windows files and make sure they are good.