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Hi, everybody,
I have an issue with my server Exchanger 2016, I received a spam email, but isn't blocked by my server, when I forward this mail to external, is still in Queue with error: message blocked by antivirus.
so why this mail isn't blocked when I received it if is spam and what's exactly this error message blocked by antivirus.
thank you.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 82%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEY%3C/text%3E%3C/svg%3E)
Hi,
Are you using any third-party anti-virus tool?
As I know, Exchange does not have anti-virus things installed, only Antispam agents and Antimalware protection.
Can you trace the message in Message tracking log and check the details?
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