I am sorry but you have to follow Apple's instructions for this as it is an Apple Product, not a Microsoft Product.
If you are having problems when following Apple's Information, I suggest that you ask in the Apple Community for assistance.
Cheers.
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How is it after 4+ years this seemingly very common problem still doesn't have a definitive solution provided by either Microsoft or Apple? I just followed a thread and I couldn't believe what I was reading- try this, see if this works, have a go at this. I don't know if I'm missing something (it wouldn't be the first time!) but is there a answer to this that doesn't involve being a PhD in Computer Science?, or do I have to scratch around hoping to eventually stumble upon some kind of feasible fix?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I am sorry but you have to follow Apple's instructions for this as it is an Apple Product, not a Microsoft Product.
If you are having problems when following Apple's Information, I suggest that you ask in the Apple Community for assistance.
Cheers.
Been at it for hours now , got all the apple stuff uninstalled but hit a brick wall as to how to install amds without iTunes. Still can't believe all this goes back to 2010 and there's folk like me going through the same ordeal (and I mean ordeal) as they were all that time ago. I've come to the conclusion that the 2 main players in this farce feel that the other is responsible and therefore neither of them has felt obliged to take responsibility and provide a solution. I now understand why there are so many third-party agents out there, it's because the principals just aren't providing an adequate service so it's a good thing that there . I guess we're only customers, after all.
Si Hammer
Thanks very much Bill, I'm off to uninstall anything Apple, and then reinstall AMDS (no room for iTunes). I presume that's OK? One way to find out ................
Hi,
You need to ask Apple Communities about his matter.
But this may assist you too:
How to restart the Apple Mobile Device Service (AMDS) on Windows:
http://support.apple.com/kb/TS1567?viewlocale=en_US&locale=en_US
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And for general troubleshooting/problems with iTunes:
Uninstall everything as per Apple's instructions:
"Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7"
http://support.apple.com/kb/HT1923
This is also the same list of what to remove as is what is in the above Apple link:
http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing-error.htm
Or try this Program to remove it:
http://www.revouninstaller.com/revo\_uninstaller\_free\_download.html
Then download and save iTunes to the Desktop > then right click > select Run as Administrator to install.
If the advice already given does not fix it, please contact Apple Support for further assistance.
"Trouble installing iTunes or QuickTime for Windows"
http://support.apple.com/kb/HT1926
"iTunes Support-How to use iTunes"
http://www.apple.com/support/itunes/
"iTunes Contact Support"
http://www.apple.com/support/itunes/contact/
Or ask in the Apple iTunes Community:
https://discussions.apple.com/community/itunes
Cheers.