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8024401f SelfUpdate Failure Software Synchronization

Anonymous
2014-02-12T10:56:10+00:00

Hi,

 Recently I have deploy WSUS on Windows Server 2008 R2 64 Bit, I have issue with windows 8 machines as they are not communicating with WSUS server, I have run this hotfix KB2734608, but after that all the systems are getting error code 0x8024401f while updating.

Below is the log file from one of the client machine.

2014-02-12 14:03:08:039  904 1494 Report WER Report sent: 7.6.7600.256 0x8024401f D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Managed

2014-02-12 14:03:08:039  904 1494 Report CWERReporter finishing event handling. (00000000)

2014-02-12 14:08:26:158  904 1494 Report Uploading 1 events using cached cookie, reporting URL = http://10.11.15.35/ReportingWebService/ReportingWebService.asmx

2014-02-12 14:08:26:267  904 1494 Report Reporter successfully uploaded 1 events.

2014-02-12 14:55:56:218  904 1414 AU #############

2014-02-12 14:55:56:218  904 1414 AU ## START ##  AU: Search for updates

2014-02-12 14:55:56:218  904 1414 AU #########

2014-02-12 14:55:56:218  904 1414 AU <<## SUBMITTED ## AU: Search for updates [CallId = {6C2F108A-82E5-4ECA-A43C-0A5FD272A399}]

2014-02-12 14:55:56:218  904 1cac Agent *************

2014-02-12 14:55:56:218  904 1cac Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]

2014-02-12 14:55:56:218  904 1cac Agent *********

2014-02-12 14:55:56:218  904 1cac Agent   * Online = Yes; Ignore download priority = No

2014-02-12 14:55:56:218  904 1cac Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"

2014-02-12 14:55:56:218  904 1cac Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed

2014-02-12 14:55:56:218  904 1cac Agent   * Search Scope = {Machine}

2014-02-12 14:55:56:250  904 1cac Setup Checking for agent SelfUpdate

2014-02-12 14:55:56:265  904 1cac Setup Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256

2014-02-12 14:55:56:265  904 1cac Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:

2014-02-12 14:55:56:265  904 1cac Misc  Microsoft signed: Yes

2014-02-12 14:55:56:281  904 1cac Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x801901f4

2014-02-12 14:55:56:281  904 1cac Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x801901f4

2014-02-12 14:55:56:297  904 1cac Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x801901f4

2014-02-12 14:55:56:297  904 1cac Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x801901f4

2014-02-12 14:55:56:297  904 1cac Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x801901f4

2014-02-12 14:55:56:297  904 1cac Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x801901f4

2014-02-12 14:55:56:297  904 1cac Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x801901f4

2014-02-12 14:55:56:297  904 1cac Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x801901f4

2014-02-12 14:55:56:297  904 1cac Misc WARNING: DownloadFileInternal failed for http://10.11.15.35/selfupdate/wuident.cab: error 0x801901f4

2014-02-12 14:55:56:297  904 1cac Setup WARNING: SelfUpdate check failed to download package information, error = 0x8024401F

2014-02-12 14:55:56:297  904 1cac Setup FATAL: SelfUpdate check failed, err = 0x8024401F

2014-02-12 14:55:56:297  904 1cac Agent   * WARNING: Skipping scan, self-update check returned 0x8024401F

2014-02-12 14:55:56:343  904 1cac Agent   * WARNING: Exit code = 0x8024401F

2014-02-12 14:55:56:343  904 1cac Agent *********

2014-02-12 14:55:56:343  904 1cac Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]

2014-02-12 14:55:56:343  904 1cac Agent *************

2014-02-12 14:55:56:343  904 1cac Agent WARNING: WU client failed Searching for update with error 0x8024401f

2014-02-12 14:55:56:343  904 1d9c AU >>##  RESUMED  ## AU: Search for updates [CallId = {6C2F108A-82E5-4ECA-A43C-0A5FD272A399}]

2014-02-12 14:55:56:343  904 1d9c AU   # WARNING: Search callback failed, result = 0x8024401F

2014-02-12 14:55:56:343  904 1d9c AU   # WARNING: Failed to find updates with error code 8024401F

2014-02-12 14:55:56:343  904 1d9c AU #########

2014-02-12 14:55:56:343  904 1d9c AU ##  END  ##  AU: Search for updates [CallId = {6C2F108A-82E5-4ECA-A43C-0A5FD272A399}]

2014-02-12 14:55:56:343  904 1d9c AU #############

2014-02-12 14:55:56:343  904 1d9c AU Successfully wrote event for AU health state:0

2014-02-12 14:55:56:343  904 1d9c AU AU setting next detection timeout to 2014-02-12 11:51:18

2014-02-12 14:55:56:343  904 1d9c AU Setting AU scheduled install time to 2014-02-13 08:00:00

2014-02-12 14:55:56:343  904 1d9c AU Successfully wrote event for AU health state:0

2014-02-12 14:55:56:343  904 1d9c AU Successfully wrote event for AU health state:0

2014-02-12 14:56:01:296  904 1cac Report REPORT EVENT: {3889D9A9-79FC-4F16-BF57-90F2DDC2F6CF} 2014-02-12 14:55:56:297+0400 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 8024401f SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x8024401f.

2014-02-12 14:56:01:296  904 1cac Report CWERReporter::HandleEvents - WER report upload completed with status 0x8

2014-02-12 14:56:01:296  904 1cac Report WER Report sent: 7.6.7600.256 0x8024401f D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Managed

2014-02-12 14:56:01:296  904 1cac Report CWERReporter finishing event handling. (00000000)

Please help to resolve this issue

Windows for home | Other | Performance and system failures

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  1. Anonymous
    2014-02-13T00:35:13+00:00

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