kernel data inpage error and memory management error help needed on windows 8 laptop

Question

My windows 8 laptop keeps on showing the blue screen with a sad face stating that it has encountered a problem and needs to restart. some of the problems it states are memory_management and kernel_data_inpage_error. this usually happens when i try to scan the pc. downloaded the anti_malwarebytes to deal with it put the pc never lets it to finsh scaning as it switches itself off while it's scaning. and none of my windows 8 apps can open and it also switches itself off when it tries to update. tried refreshing it and the same thing still happens

Answer 1

My windows 8 laptop keeps on showing the blue screen with a sad face stating that it has encountered a problem and needs to restart. some of the problems it states are memory_management and kernel_data_inpage_error. this usually happens when i try to scan the pc. downloaded the anti_malwarebytes to deal with it put the pc never lets it to finsh scaning as it switches itself off while it's scaning. and none of my windows 8 apps can open and it also switches itself off when it tries to update. tried refreshing it and the same thing still happens

Answer 2

BG

You have at least 8 different apparent causes and often when that happens it is either hardware (HD?) or Malware

Please download the free version of Malwarebytes.

Update it immediately.

Do a full system scan

Let us know the results at the end.

http://www.malwarebytes.org/products

A- CHKDSK /R /F:

Chkdsk disclaimer: While performing chkdsk on the hard drive if any bad sectors are found  when chkdsk tries to repair that sector  any data available on that sector might be lost.

Run CHKDSK /R /F from an elevated (Run as administrator) Command Prompt.

Do this for each hard drive on your system.

When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter.

Then reboot and let the test run.

It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors.

http://www.howtogeek.com/howto/windows-vista/guide-to-using-check-disk-in-windows-vista/

See "CHKDSK LogFile" below in order to check the results of the test.

B- Elevated Command Prompt:

Go to Start and type in "cmd.exe" (without the quotes)

At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

C-CHKDSK LogFile:

Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter

Expand the Windows logs heading, then select the Application log file entry.

Double click on the Source column header.

Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).

Copy/paste the results into your next post.

Answer 3

https://skydrive.live.com/redir?resid=4F7B5A0B3DF1E2D8!229&authkey=!AFryLo9l5cO\_tVA

Answer 4

We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

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WE NEED AT LEAST TWO DMP FILES TO SPOT TRENDS AND CONFIRM THE DIAGNOSIS.

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If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you dont know what it is you probably are not overclocking.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

If you are overclocking stop.  (chances are if you dont know if you are, you are not)

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.

* Zip up the copy (compress them)

*Please upload them to a file sharing service like Skydrive or"Rapidshare" and put a link to them in your reply.

Link for how to  upload below.

http://www.wikihow.com/Use-SkyDrive

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.

* Under the Advanced tab, click on the Startup and Recovery Settings... button.

* Ensure that Automatically restart is unchecked.

* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).

* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.

* OK your way out.

* Reboot if changes have been made.

Please also run MSinfo32 and upload the output as well.

To run MSinfo32 please go to start>run>MSinfo32

Go to "file" "save" and upload the saved file with the DMPS

System specs are extremely useful so please include whatever you know.

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Blue Screen View & Who Crashed are often wrong and should only be used in an emergency...

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Basic troubleshooting Windows/hardware here

You can read more about BSODS here

You can learn how to test your memory here

Asking an effective question gets help faster read how here

Driver verifier-Tracking down a mis behaving driver  here

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Team Zigzag3143.com