Hi Brandondu,
Please follow the methods mentioned below.
Method 1:
System File Checker is a utility in Microsoft Windows that allows users to scan for and restore corruptions in Windows system files.
System File Checker is a utility in Microsoft Windows that allows users to scan for and restore
corruptions in Windows system files.
Follow the steps:
a. Press
Windows Key + X.
b. Select
Command Prompt (Admin).
c. In
Command Prompt window, type
sfc /scannow and hit
Enter.
For reference:
Use the System File Checker tool to repair missing or corrupted system files
http://support.microsoft.com/kb/929833/en-us
Method 2:
If the issue persists, I would suggest you to run Microsoft Safety Scanner to make sure the computer is free from virus.The
Microsoft Safety Scanner is a free downloadable security tool that provides on-demand scanning and helps remove virus, spyware, and other malicious software. It works with your existing antivirus software.
http://www.microsoft.com/security/scanner/en-us/default.aspx
Note:
**1)**The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety
Scanner again.
**2)**If you run the virus scan the program that is infected with virus will get deleted. So you have to reinstall the program. Also if the files and folders are affected
with virus then they might even get deleted.
Please let us know if the issue persists. We will be happy to assist you further.