Microsoft Visual C++ Runtime Library Error

Anonymous
2013-11-08T11:52:58+00:00

Hello, my name is Adhit. My laptop now starting weird. When I turn on my laptop, a new windows will appear and said :

"Microsoft Visual C++ Runtime Error


Runtime Error!


Program C:\Pr...


R6002

-floating point support not loaded"


This is the picture :

How to fix this problem ?

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-11-09T04:55:49+00:00

    Hi Adhit,

    I would suggest you to place the computer in clean boot state and check if any of eth start up services is causing the issue.

    Clean boot: To help troubleshoot error messages and other issues, you can start Windows by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

    How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista

    http://support.microsoft.com/kb/929135

    Note: Please refer to the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.

    I would also suggest you to download the latest version of Visual c++ and check.

    Latest Supported Visual C++ Downloads

    http://support.microsoft.com/kb/2019667/en-us

    You can also run a sfc/scan to check and fix the corrupted system files.

    The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions. When the scan is complete, the System File Checker tool indicates whether integrity violations were found. If integrity violations are found, the System File Checker tool lets you fix the integrity violations.

    Follow these steps to run sfc/scan.

    a.      Press the Windows key + X  and click/tap on Command Prompt (Admin).

    b.      In the elevated command prompt, type sfc /scannow and press Enter.

    NOTE: This may take a while to finish running.

    Reference:

    C Run-Time Error R6002

    http://msdn.microsoft.com/en-us/library/k1x26e0x(v=vs.110).aspx

    Let us know about the status of the issue. We would be happy to help you further.

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