win32k.sys BSOD Intermittent Problem

Question

I have been having a problem for the last several months with my computer suddenly stopping and going to the BSOD. The problem seems to happen when doing something on the InterNet, such as; Starting IE8/Google Chrome, accessing a new tab, using link that starts new tab, changing pages, and even just starting Email (Outlook Express). My system, in its present form, has run faultlessly since 2009. The BS complaint is always the same: PAGE_FAULT_IN_NONPAGED_AREA, then indicating a problem with win32k.sys . This issue IS NOT preceded by a power interruption. I have a genuine XP Install CD with SP2 (since upgraded to SP3).

I have attempted to locate the fault by using MemTest 86 (Booting from the CD when running test) and testing my RAM memory. No faults found in 10 tests run.

Once I got an indication that there may be a fault in Drive Z: .  Drive Z: is a physically separate, 20Gb HD that stores most of the stuff from the InterNet like cookies, graphics, etc., and all files downloaded from the InterNet are saved to this drive (to avoid contaminating my system drive). I ran CHECKDISK Tool with both Auto-Fix File System Errors and Scan For And Attempt Recovery of Bad Sectors options checked. Ran the CHKDSK from startup as instructed. No problems found.

I also use CCleaner v4.09 to clean off most of the detritus left by the InterNet (mostly on Drive Z:), and also checking the Registry for issues.

I have also zipped four Minidump.DMP files (using 7-Zip [.7z file]), but don't have the facility on this page to send the arced files. I do have File Front, but not SkyNet or whatever the other File Sharing location mentioned elsewhere is.

System Specs:

Make & Model: Self Built in 2008

Motherboard: ASRock 4Core1600-D800

CPU: Intel Celeron CPU 430 @ 1.8GHz, 775 pin

RAM: 3.0 Gb Ram installed (2[?] sticks)

Video: ATI Radeon HD 2600 Pro (256 Mb DDR2 RAM)

Installed DVD: HL-DT-ST DVDRAM GH24NS90 R/W DVD

System:

WINDOWS XP HOME v2002 w/SP2 + SP3

Anti-Virus: Trend-Micro Titanium

Blue Screen Info:

PAGE_FAULT_IN_NONPAGED_AREA

STOP: 0x0000008E (0xC0000005, 0xBF905FAE, 0xA8BA29F8, 0x00000000)

WIN32K.SYS - ADDRESS BF9005AFE BASE AT BF800000, DATE STAMP: 521ea476

Occurred @ 10:10 AM, 12/4/13

#2

PAGE_FAULT_IN_NONPAGED_AREA

STOP: 0x00000050 (0xE15F001C, 0x00000000, 0xBF84B3D0, 0x00000001)

WIN32K.SYS - ADDRESS BF84B3D0 BASE AT BF800000, DATE STAMP: 52706e3f

Occurred on 12/15/13

Answer 1

Proteus

Worked fine but had to answer survey questions to continue.

These were in conclusive but related to memory.  I doubt it is the memory itself so I would start with driver verifier.

These crashes were related to memory corruption (probably caused by a driver). Please run these tests to verify your memory and find which driver is causing the problem.

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If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you dont know what it is you probably are not overclocking.

**1-Memtest. (**You can read about running memtest here)

2-Driver verifier (for complete directions see our wiki here)

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If you are having any problems or get stuck at any point feel free to ask questions

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If you can't get into Windows because it crashes too soon, try it in Safe Mode.

If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

Co-Authored by  JMH3143

Answer 2

OK, here ya go:

http://www.gamefront.com/files/23931672/Minidump.7z

Contains 4 files (64KB each) created 12/13, 16, 19 and 20, 2013

I don't have any restrictions about who can download this file, so you shouldn't have any problems.

Files are arced with 7-Zip.

Thanx

Answer 3

Proteus

File front will have to do then.  Just upload them and put a link to it in your next post.