Application Crash - kernelbase.dll

Question

This error occurs when i open the game(JERICHO) and while the game is about to load this error notification displays. uninstalled and installed the game more than 3 times but the problem is still not solved.. ..need help.. what is the solution?????

Problem signature:

Problem Event Name: APPCRASH

Application Name: Jericho.exe

Application Version: 1.0.0.1

Application Timestamp: 46f428fd

Fault Module Name: KERNELBASE.dll

Fault Module Version: 6.1.7601.18229

Fault Module Timestamp: 51fb1116

Exception Code: 00000001

Exception Offset: 0000c41f

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 1033

Additional Information 1: e350

Additional Information 2: e350ade9f1ff77de5680cdd00d460c3f

Additional Information 3: cb38

Additional Information 4: cb38719968e4158f11a23a8527233828

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Answer 1

Hi Niraj,

KernelBase.dll is an API client DLL to help launch .exe applications. When it is corrupt, you will get missing or not found DLL error when you try to start your programs. The file associated with KernelBase.dll is the DLL kernel32, any damage to any one of them will result in application crashing problems.

Method 1:

Run the System File Checker tool ****

The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions. When the scan is complete, the System File Checker tool indicates whether integrity violations were found. If integrity violations are found, the System File Checker tool lets you fix the integrity violations

a. Click Start and type cmd in start search.

b. Right click on Command Prompt to select "Run as Administrator".

c. Type: sfc<space>/scannow.

Note: SFC scan may take a while to complete.

Method 2:

If the issue persists you can try reregistering kernelbase.dll and check.

a. Click Start and type cmd in start search. Right click on Command Prompt and select Run as Administrator.

b. Type "regsvr32 KERNELBASE.dll" without the quotes and Press Enter.

c. Restart your computer and check.

Hope this helps.

Please post back with the status of the issue and we will be glad to assist you further.

Answer 2

I am wondering if you could help me with a similar issue, only with IE.  I did the SFC/scannow and it repaired files, but when it re-booted I could not see any text and the icons were so small i could not see them, the screen also would go black when I moved the cursor.  I was able to restore the computer back to working order, but IE still gives me the same error.  I suspect that I have some bad OS files. Is there a way to repair those without re-installing windows.  I have a Dell re-installation cd that came with the computer, but it does not seem to have a repair tool that works.