installing windows on a new computer

Question

I have acquired a computer that had no hard drives in it. I took the hard drive out of my older computer and put it in the new one. I had tried to boot it up but I cannot actually get windows to run. So I have decided to reinstall windows 7. When it gets to the installation area it says that I need drivers for my cd/dvd drive. I didn't have any drivers for it, so I bought an external cd/dvd drive and that didn't work either. We also tried multiple other cd/dvd drives and all of them, once in the install windows screen, come up with a dialogue box and it says, "A required drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now. Note: If the windows installation media is in the CD/DVD drive, you can safely remove it for this step."

I have searched a lot for these drivers and cannot find any. Is there any possible way that you can find the appropriate drivers that might be missing for this computer so we can install windows on it?

The cd/dvd drive that we are using is from Lite-it on corp. and the model number is SHW-160P6S. It is a DVD/CD rewritable drive and was made in 2006.

The name of the motherboard is ASUS P5GDC Deluxe.

I don't know if it could be talking about a video card driver or just the CD/DVD Driver.

Thank You

Answer 1

When I start the computer, windows starts to load but then freezes 5 seconds into the booting process and says to repair the computer. When I repair it, it still doesn't fix the problem. When I go to reinstall windows, it gives me the error message: "A required drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now. Note: If the windows installation media is in the CD/DVD drive, you can safely remove it for this step." Also the boot order is correct and I am not using SATA Hard Drives or SATA Cables.

Answer 2

You don't need an ISO file if you have a proper Window installation disk. 

If you downloaded Windows it would be in ISO format. You can't just copy the ISO file to

the disk, it has to be burned to disk following the procedure I assume is in the links above.

When you say you cannot get the old Windows to run, does this mean it won't load, or does not

function properly after loading ?

Apparently drivers for Win7 are not available for this motherboard,

but from what I read elsewhere, the XP and Vista drivers so work for some people.

I assume that the person who used XP drivers for the audio has 32 bit Win7.

If you are using 64bit Win7 your best option would probably be Vista 64bit.

I'm curious if the BIOS update you did would be suitable for Win7.

The last BIOS update for this MB on the ASUS web site was from March '08.

P5GDC+Deluxe - downloads

If you have a retail installation disk you may just need to setup the boot order in BIOS so

the CD/DVD is first preference, but if the original Window install is not loading at all,

I'd be inclined to try to get that loading first.

This could also have to do with the boot order, another BIOS setting, or which SATA connection

you are using on the motherboard (assuming it's a SATA HDD). I have on occasion found

motherboards that seem to boot best if the HDD with the OS in on SATA 0 (although that may

be only a problem if more than one HDD is connected).

.

Answer 3

will I have to pay for the ISO file I request for on this website? Also the CD/DVD with windows 7 on it, I bought from Microsoft's website. I have also updated the Bios already.

Answer 4

Hi,

This issue occurs for one of the following reasons:

• The installation DVD is removed during the setup process.
• A low-quality DVD was used to create the installation DVD.
• The speed at which the installation DVD was burned was too fast.
• The DVD drive cannot read the media.
• The ISO file is corrupted.

To resolve this issue, use one of the following methods, as appropriate for your situation:

• Burn the installation DVD at a slower speed.
• Use a better quality DVD to create the installation DVD.
• Update the BIOS firmware for your DVD drive.

NOTE: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can resolved. Modifications of the settings are at your own risk.

Refer to this article for more information.

"A required CD/DVD drive device driver is missing" or "A media driver your computer needs is missing" error message when you install Windows

http://support.microsoft.com/kb/2755139/en-us

I would suggest you to use the Windows 7 USB/DVD Download tool to create a bootable USB flash drive, and then use the USB flash drive to install Windows.

Download the ISO Image of Windows 7.

Please obtain these links by contacting Digital River customer support.

The Windows 7 ISO file is large (>2GB). Please verify that you have sufficient hard disk space to download this file and install Windows 7. Approx. 20GB will be enough for both operations.

Download the Windows 7 ISO image and save the file to a location you can remember. The download may take a considerable amount of time on slower internet connections.

Once you have downloaded ISO, you may follow the article to create Windows 7 installation media.

Burning a Windows 7 ISO File on a DVD

http://support.microsoft.com/kb/977640/en-us

Note:  This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.

Hope this information helps. Reply with the status so that we could help you further.