Error VIDEO TDR FAILURE

Question

I am playing League and legends and my computer has start to restarting and I switch to safe mode and I disable my driver and start to work normally but I install my programs and drivers to stop bug on games and this problem went back . I can't play games it lags a lot but can't install driver .What to do ? Sorry for bad English .

Answer 1

Hello,

Thank you for keeping us updated on the issue and apologies for late response.

The most common reason for this issue is that the graphics device is being overloaded or used beyond its capabilities. This happens most often when playing graphic intensive games, but can happen with any process that uses a large amount of graphic resources, such as when editing or creating videos.

TDR is the Timeout, Detection, and Recovery component in windows. When the graphics device gets too low on resources and stops responding, windows will attempt to recover by restarting the graphics device.

Some things you can do to avoid these problems:

a. Make sure you are using the latest graphics device driver.

b. Manage your time working with programs that are graphic intensive, exit any other programs that might also use a large amount of resources.

Use check disk command for any errors on hard disk -

Warning: *Microsoft does not recommend interrupting the CHKDSK process. Microsoft does not guarantee the integrity of the disk if the CHKDSK program is interrupted .*For safety you can back up your data before using the check disk command.

Use the check disk commands as follows:

a. Press Windows key + X, then choose Command Prompt (Admin) from the context menu.

b. Type at the command prompt CHKDSK /P and press ENTER to scan the disk.

c. Then type CHKDSK C: /F /R and press ENTER to repair corrupt sectors, if there are any.

NOTE: The root drive has to be C: and the command may schedule a task at the system startup, if it does, then press Y to schedule a task and restart the computer to perform chkdsk.

Once chkdsk completes, boot to the desktop and then check.

Important: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost.

Hope this helps. Please do let us know the result, we’ll be happy to assist you.

Answer 2

Here my DMP files https://onedrive.live.com/redir?resid=9A826DD7C14DBF62%21381

Answer 3

****We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

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Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here

If you have any questions about the procedure please ask