Windows installation cannot continue because a required driver could not be installed.

Question

I am trying to deploy a Windows 8.1 image to multiple Dell OptiPlex 9020s. I loaded and updated Windows 8.1, installed Office 2013 and its updates, updated drivers from Dell's site and installed other programs. I then performed a sysprep and uploaded the image to the server(Windows 2012 R2). I'm now trying to deploy the image to another 9020 and am surprised about the driver message since they are the exact same machine. What can I do to get past this since the installation cancels? Is there a way to find out which driver is the problem since the message provides no clue?

Note: I even tried this on an image where I had not updated the Dell drivers and still got the same message.

Answer 1

Hi Stark,

Thank you for posting your query on Microsoft Community.

This issue is better suited in TechNet forum we have a dedicated team with advanced tools and permission to help you better with this issue so post your same query in TechNet.

https://social.technet.microsoft.com/Forums/windows/en/home?category=w8itpro

For reference:

https://social.technet.microsoft.com/Forums/en-US/4cf0b378-09d0-4e0b-bc6e-3d898b668f98/during-deployment-windows-installation-cannot-continue-because-a-required-driver-could-not-be?forum=w8itproinstall

Hope this information helps and if you have any further queries related to Windows feel free to post on Microsoft Community.