Windows Update Error code 800706F7

Question

Split from this thread.

Gerry, I too am having this same Windows 7 Update failure code.  I had to reinstall Windows.  All other updates were installed normally.  I rebooted and still have the 800706F7 Windows encountered an unknown failure

Diagnostic Report (1.9.0027.0):

---

Windows Validation Data-->

Validation Code: 0x8004FE21

Cached Online Validation Code: N/A, hr = 0xc004f012

Windows Product Key: *****-*****-DH3HK-WFFRD-6PRFQ

Windows Product Key Hash: u6UfwQwtIBH3krgUbX3NermCzx8=

Windows Product ID: 00359-OEM-9821366-30987

Windows Product ID Type: 8

Windows License Type: COA SLP

Windows OS version: 6.1.7601.2.00010300.1.0.003

ID: {F210FC65-257C-4E7C-84A6-79141AA4999F}(1)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Home Premium

Architecture: 0x00000009

Build lab: 7601.win7sp1_gdr.140303-2144

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 109 N/A

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003

File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003

File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003

File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003

File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003

File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003

File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003

File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003

File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003

File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100

File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{F210FC65-257C-4E7C-84A6-79141AA4999F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6PRFQ</PKey><PID>00359-OEM-9821366-30987</PID><PIDType>8</PIDType><SID>S-1-5-21-61768368-2271580037-2577293360</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 570                 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="6"/><Date>20120329000000.000000+000</Date></BIOS><HWID>1BFE3E07018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>WN09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

Spsys.log Content: 0x80070002

Licensing Data-->

Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition

Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel

Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 00359-00196-213-630987-02-1033-7601.0000-3442014

Installation ID: 019891954254654721496022932693328990214530769423589451

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

Partial Product Key: 6PRFQ

License Status: Licensed

Remaining Windows rearm count: 3

Trusted time: 12/10/2014 10:32:51 AM

Windows Activation Technologies-->

HrOffline: 0x8004FE21

HrOnline: N/A

HealthStatus: 0x000000000001EFF0

Event Time Stamp: 12:10:2014 07:58

ActiveX: Registered, Version: 7.1.7600.16395

Admin Service: Registered, Version: 7.1.7600.16395

HealthStatus Bitmask Output:

Tampered File: %systemroot%\system32\sppobjs.dll

Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui

Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui

Tampered File: %systemroot%\system32\sppwinob.dll

Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui

Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui

Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui

Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui

Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui

Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui

Tampered File: %systemroot%\system32\drivers\spsys.sys

HWID Data-->

HWID Hash Current: MAAAAAIAAQABAAEAAAACAAAAAgABAAEAln0mds5WZrOiqhCxZJpiPfx67uhxvBh5

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20001

OEMID and OEMTableID Consistent: yes

BIOS Information:

  ACPI Table Name OEMID Value OEMTableID Value

  APIC   DELL    APIC1230

  FACP   DELL    FACP1230

  HPET   DELL    OEMHPET

  MCFG   DELL    OEMMCFG

  SLIC   DELL    WN09  

  OEMB   DELL    OEMB1230

  SSDT   A M I   POWERNOW

Answer 1

As Gerry suggested, I did the System File Checker (SFC /scannow).  After it completed, I reran Windows Update which required a reboot and now the windows updates were successful (see screenshot).  I personally didn't do chkdsk (but plan to later).

The only other thing I did (and I doubt this had any affect), I uninstalled Zune...just FYI.

Thanks Gerry.

Answer 2

Hello Gerry, I can't get your process working for me. Entered all field in the "Command Prompt" and verify there are corrupted files. But correcting the problem I can't get to work. I tried downloading "Microsoft Security Essential" and there is a problem downloading it.

I just recently upgrade my O/S from Windows Vista OEM, Home Premium 32-Bit to Windows 7 OEM Home Premium 32-Bit. I have Automatic Update turned on.

How do I get these corrupted files corrected.

myjamaican

Daniel

Answer 3

0x800706F7     RPC_X_Bad_Stub_Data            This can occur after a control selfupdate that has not fully completed and requires a reboot. The controls may need to be reregistered.

Select Start, All Programs, Accessories, right click Command Prompt, and click Run as administrator from the drop down menu.. Type *cd* and press ENTER. Type "chkdsk c: /r" without the quotes and hit ENTER. Make sure you include the spaces indicated. Enter Y when asked whether you wish to run chkdsk on restarting the computer. Type exit, press the ENTER key and restart the computer.

Please run System File Checker and say if it cannot fix corrupted files:

http://support.microsoft.com/kb/929833

A common cause for these mismatches is a faulty Intel Rapid Storage Tech driver

Download and install the latest version from...

https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22194

Please run the Microsoft Genuine Advantage Diagnostics Tool again in normal mode and copy and paste the results in a reply for further analysis:

http://go.microsoft.com/fwlink/?linkid=52012