Corupt Outlook

Question

Using Office 2019 I have a corrupt Outlook pst file. My Windows 10 machine does not have Scanpst.exe so i tried to copy it from another machine, but did not work.
Where / how can I get scanpst.exe to try to repair the pst file?

Answer 1

Hi @Terry Seagert ,

As I know, the scanpst tool is usually stored in the installation path of your Office program. And copying Scanpst.exe separately may cause the tool not working properly. So, have you tried to copy the corrupted pst file to the device on which Scanpst.exe can work fine to repair and see if the issue has any difference. Here is some information about how to find and use the scanpst tool, please check: How to repair your Outlook personal folder file (.pst).

About cannot find Scanpst.exe in your windows, please check the suggestions in this article: Scanpst.exe can’t be found or started when Outlook is installed via the Microsoft Store. (Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.)

Besides, if the issue still continues, trying some third-party PST repair tool could be your last workaround.

Hope these can be helpful.

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Answer 2

This was fixed back in 2021 using Scanpst.exe