Windows update

Question

Windows 8.1 Pro

For the past 3 days unable to update. Error code 80244019.

Service registration is missing or corrupt.

How do you sort this.

Answer 1

I found a fix to my trouble at

http://answers.microsoft.com/en-us/windows/forum/windows8\_1-update/httpsfe2updatemicrosoftcomv6simpleauthwebservicesi/2a298c0a-a7c9-456e-a1af-42998699033d?tm=1438836382697

Answer 2

I too am having this problem. I've run both the Trouble Shooter linked to from the Control Panel and the one downloaded as a cab file. They claim to have fixed some problems but one notes that there is a problem with update that cannot be fixed. I've looked into the WindowsUpdate.log file and found the text below. Notice the 404 on a Microsoft URL. Could this be a problem with the Microsoft servers?

2015-08-05 17:25:40:557  572 a64 PT WARNING: Cached cookie has expired or new PID is available

2015-08-05 17:25:40:559  572 a64 EP Got 7971F918-A847-4430-9279-4A52D1EFE18D redir SimpleTargeting URL: "https://fe2.update.microsoft.com/v6/"

2015-08-05 17:25:40:559  572 a64 IdleTmr WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie) started; operation # 172; does use network; is at background priority

2015-08-05 17:25:40:559  572 a64 PT Initializing simple targeting cookie, clientId = 1387839a-a9d2-44a5-85af-991e027e84bb, target group = , DNS name = xps8700dale

2015-08-05 17:25:40:559  572 a64 PT   Server URL = https://fe2.update.microsoft.com/v6/SimpleAuthWebService/SimpleAuth.asmx

2015-08-05 17:25:40:902  572 a64 WS WARNING: Nws Failure: errorCode=0x803d000d

2015-08-05 17:25:40:902  572 a64 WS WARNING: There was an error communicating with the endpoint at 'https://fe2.update.microsoft.com/v6/SimpleAuthWebService/SimpleAuth.asmx'.

2015-08-05 17:25:40:902  572 a64 WS WARNING: The server returned HTTP status code '404 (0x194)' with text 'Not Found'.

2015-08-05 17:25:40:902  572 a64 WS WARNING: The requested resource was not found.

2015-08-05 17:25:40:902  572 a64 WS WARNING: MapToSusHResult mapped Nws error 0x803d000d to 0x80244019

2015-08-05 17:25:40:902  572 a64 WS WARNING: Web service call failed with hr = 80244019.

2015-08-05 17:25:40:902  572 a64 WS WARNING: Current service auth scheme='None'.

2015-08-05 17:25:40:902  572 a64 WS WARNING: Proxy List used: '(null)', Bypass List used: '(null)', Last Proxy used: '(null)', Last auth Schemes used: 'None'.

2015-08-05 17:25:40:902  572 a64 WS FATAL: OnCallFailure failed with hr=0X80244019

2015-08-05 17:25:40:902  572 a64 WS FATAL: NwsCallWithRetries<Functor>( Functor(_clientId, _targetGroupName, _dnsName, &_result)) failed with hr=0x80244019

2015-08-05 17:25:40:902  572 a64 IdleTmr WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie, operation # 172) stopped; does use network; is at background priority

2015-08-05 17:25:40:903  572 a64 PT WARNING: Failed to initialize Simple Targeting Cookie: 0x80244019

2015-08-05 17:25:40:903  572 a64 PT WARNING: PopulateAuthCookies failed: 0x80244019

2015-08-05 17:25:40:903  572 a64 PT WARNING: RefreshCookie failed: 0x80244019

2015-08-05 17:25:40:903  572 a64 PT WARNING: RefreshPTState failed: 0x80244019

2015-08-05 17:25:40:903  572 a64 PT WARNING: PTError: 0x80244019

Answer 3

Hello

Solution no longer required as upgraded to Windows 10. Thanks.

John

Answer 4

Hello

Many thanks for that but have tried it a few times. The last couple of tries it stated that "Service registration is missing or corrupt" had been fixed but still the error code 80244019 still appears when I attempt a manual update.

"Most recent check for updates" has now changed to never

"Updates were installed" has now changed to never

Any more suggestions.

John

Answer 5

Hello,

Please try the Windows Update Automated Troubleshooter and see if it helps you:

http://go.microsoft.com/fwlink/?linkid=260622

Hope this helps, Good luck :)