Windows Form Program stops working. Error - Problem Event Name: APPCRASH, Fault Module Name: SHELL32.dll

Question

Original Title: App Crash

Hello, I'm creating a Windows Form Program using visual Studio 2013. My program is finished, and it works on almost every computer but one, the one I need it working. I got all this messages from this computer:

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: PreceptoriaALD.exe

  Application Version: 1.0.0.0

  Application Timestamp: 5485febd

  Fault Module Name: SHELL32.dll

  Fault Module Version: 6.3.9600.17331

  Fault Module Timestamp: 54023318

  Exception Code: c0000005

  Exception Offset: 001b7a7f

  OS Version: 6.3.9600.2.0.0.256.48

  Locale ID: 1033

  Additional Information 1: 5861

  Additional Information 2: 5861822e1919d7c014bbb064c64908b2

  Additional Information 3: 84a0

  Additional Information 4: 84a09ea102a12ee665c500221db8c9d6

And:

An unhandled exception of type 'System.AccessViolationException' occurred in System.Windows.Forms.dll

Additional information: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.

I think the problem is the computer, but i can't sleep thinking of what could be the problem. I haven't found a solution for this problem yet, I hope someone help me.

Answer 1

Hello Jafeth,

Welcome to Microsoft Community forum.

The issue that you are facing is more complex than what is typically answered in the Microsoft Answers forums. It is better suited for the IT Pro audience on MSDN.

Please post your question in the MSDN Forum.

https://social.msdn.microsoft.com/Forums/vstudio/en-US/home?forum=vbgeneral

Hope this helps you to resolve the issue, if any question you can write to us and we will be glad to assist you further.