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Window Defender not updating, error code: 0X80240022

Anonymous
2014-10-18T20:55:40+00:00

My windows defender will run a scan but so far every time I try to update I get a error code 0X80240022 which mentions problems with my registry. Thanks for any help.

Original Title: Window Defender not updating

<Surface 2>

<RT/RT8.1 not stated>

Windows for home | Previous Windows versions | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-10-19T15:01:09+00:00

Hi Gary,

Thank you so much for posting your query on this forum. You have reached the right place and I will try my best to assist you with this issue.

Microsoft delivers Windows Defender updates through Windows Update, through Automatic Updates, and through Windows Server Update Service (WSUS). Thus, if you get an error message while updating Windows Defender, then it could be normally due to some problem with the Windows Update feature rather than a problem with the Windows Defender.

The Windows Update Error Code “0X80240022” normally occurs when the files required by Windows Update are damaged. Let us try the following troubleshooting methods and check if that resolves the issue.

Method 1: Run the Windows Update Troubleshooter

This troubleshooter is an automated tool which finds and fixes the common issues with the “Windows Update*”* settings. Perform these steps to run this tool and check if that helps.

a) Press “Windows Logo” + “W” keys from the keyboard.

b) Type “Troubleshooting” in the search bar and press “Enter”.

c) In the “Troubleshooting” window, click on “View All” on the left pane.

d) Click on “Windows Update”.

e) Click on “Advanced” and then click on “Run as Administrator”.

f) Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

Check the troubleshooting report and share the details with us. You may also try the suggestions given by the troubleshooter and check if that resolves the issue. If that doesn’t help, then try the next method.

Method 2: Download and Install the Windows Defender Updates Manually

Please refer to the KB article given below and try the suggestions given in it to download and install the Windows Defender Update manually on the computer.

How to manually download the latest definition updates for Windows Defender

For further information about this error, please refer to the article: How to troubleshoot definition update issues for Windows Defender.

Hope this is helpful. Please get back to us with the troubleshooting results.

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