Cannot add VPN Connections to windows server 2016

Joe Barilla 1 Reputation point
2021-02-10T01:52:53.087+00:00

Hi , I have a server running Windows Server 2016 standard. . The server has the Essentials role also installed and remote desktop services. Wew have upgraded one of the applications that we use on the RDP. This third party app when run from the desktop of the RDP session is supposed to create a VPN connection when it is run. However when the application is started it fails with an error, The VPN connection does not get created. If I check the VPN connections in the network and sharing centre there is nothing there. If I try to create a VPN connection manually just using some basic settings it also does not show up under VPN in the network and sharing centre. When I look in the network adapters I can see the vpn connections I created however they all say Unavailable - Device missing. If I check Device manager, the miniport drivers are all installed. I have noticed that the Remote Access Connection manager service is not running and will not start when I try and start it. I think that the problem is because I cant create any VPN connections, but not sure what is causing the problem. Any help or advise would be appreciated. Thanks

Windows Server Infrastructure
Windows Server Infrastructure
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Infrastructure: A Microsoft solution area focused on providing organizations with a cloud solution that supports their real-world needs and meets evolving regulatory requirements.
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  1. Candy Luo 12,686 Reputation points Microsoft Vendor
    2021-02-10T06:35:39.223+00:00

    Hi ,

    When I look in the network adapters I can see the VPN connections I created however they all say Unavailable - Device missing.

    Could you please upload some screenshots to help us identify the problem?

    Can you create VPN connection from following path?

    66190-image.png

    Best Regards,

    Candy

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