Hi Candace,
Thank you for posting your query in Microsoft Community.
I can imagine the inconvenience you are experiencing and will certainly help you in the right direction to fix the issue.
If you receive Windows Update error 80070103 while installing updates, you might be trying to install a driver that is already installed on your computer or a driver that might be less compatible than one you already have installed.
Also refer to the following Windows article:
Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.