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bsod kernal power failure bugcheck code 159

Anonymous
2015-05-16T16:40:34+00:00

Hope someone can help caught a blue screen this morning . I have a ASUS laptop Model g73jw.  this is the info from the crash Can Someone Please help

MIke

Log Name:      System

Source:        Microsoft-Windows-Kernel-Power

Date:          5/16/2015 10:03:18 AM

Event ID:      41

Task Category: (63)

Level:         Critical

Keywords:      (2)

User:          SYSTEM

Computer:      mikes-pc

Description:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Event Xml:

< Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

    <EventID>41</EventID>

    <Version>2</Version>

    <Level>1</Level>

    <Task>63</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000000000000002</Keywords>

    <TimeCreated SystemTime="2015-05-16T15:03:18.836807600Z" />

    <EventRecordID>419399</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="8" />

    <Channel>System</Channel>

    <Computer>mikes-pc</Computer>

    <Security UserID="S-1-5-18" />

  </System>

  <EventData>

    <Data Name="BugcheckCode">159</Data>

    <Data Name="BugcheckParameter1">0x3</Data>

    <Data Name="BugcheckParameter2">0xfffffa800bfafa00</Data>

    <Data Name="BugcheckParameter3">0xfffff80000b9a518</Data>

    <Data Name="BugcheckParameter4">0xfffffa80105cd3d0</Data>

    <Data Name="SleepInProgress">false</Data>

    <Data Name="PowerButtonTimestamp">0</Data>

  </EventData>

< /Event>

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-07-13T11:02:56+00:00

    Mike

    Logitech M510 – Do you have the latest drivers?

    http://support.logitech.com/product/wireless-mouse-m510#download

    Testing to see if the Event 17 warnings stop may take a time judging by the frequency in which they are reported. Otherwise I think all that should be done is to wait and see if another blue screen error occurs. I do not think that reinstalling Windows is justified.

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  1. Anonymous
    2015-05-21T04:17:01+00:00

    Took me awhile to get the info but I think I got what you are looking for.  The computer is an ASUS G73JW.  Right now the computer is running normally I ran it a few day ago for hours in regular mode.  It  seems as if the computer tried to do too much a once and shut down. As I hadn't run it in a few weeks.  Here is the link https://onedrive.live.com/redir?resid=72040ac237b79dd5%21105. Hopefully this can be resolved as I need to use it o-lot more than I have been.

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  2. Anonymous
    2015-05-16T17:21:12+00:00

    Mike

    Please upload copies of your dump files as shared files (excluding any more than one month old or before you used a system restore point) to your OneDrive with a link here.

    The dump file will be created at c:\windows\minidump. You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.

    What is your computer make and model? If not a branded computer what is your motherboard make and model?

    Please download and run Driver View and upload a copy of the report it produces to your OneDrive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items.

    http://www.nirsoft.net/utils/driverview.html

    Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode. The request for a copy of this file is additional to answering the question about make and model.

    For help with OneDrive see paragraph 9.3:

    http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm

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  3. Anonymous
    2015-05-16T16:28:01+00:00

    We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.



    Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here

    If you have any questions about the procedure please ask

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  4. Anonymous
    2015-05-16T15:59:24+00:00

    Hope someone can help caught a blue screen this morning . I have a ASUS laptop Model g73jw.  this is the info from the crash Can Someone Please help

    MIke

    Log Name:      System

    Source:        Microsoft-Windows-Kernel-Power

    Date:          5/16/2015 10:03:18 AM

    Event ID:      41

    Task Category: (63)

    Level:         Critical

    Keywords:      (2)

    User:          SYSTEM

    Computer:      mikes-pc

    Description:

    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

      <System>

        <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

        <EventID>41</EventID>

        <Version>2</Version>

        <Level>1</Level>

        <Task>63</Task>

        <Opcode>0</Opcode>

        <Keywords>0x8000000000000002</Keywords>

        <TimeCreated SystemTime="2015-05-16T15:03:18.836807600Z" />

        <EventRecordID>419399</EventRecordID>

        <Correlation />

        <Execution ProcessID="4" ThreadID="8" />

        <Channel>System</Channel>

        <Computer>mikes-pc</Computer>

        <Security UserID="S-1-5-18" />

      </System>

      <EventData>

        <Data Name="BugcheckCode">159</Data>

        <Data Name="BugcheckParameter1">0x3</Data>

        <Data Name="BugcheckParameter2">0xfffffa800bfafa00</Data>

        <Data Name="BugcheckParameter3">0xfffff80000b9a518</Data>

        <Data Name="BugcheckParameter4">0xfffffa80105cd3d0</Data>

        <Data Name="SleepInProgress">false</Data>

        <Data Name="PowerButtonTimestamp">0</Data>

      </EventData>

    </Event>

    THIS IS WHAT I COULD FIND ON THE DEBUGGER WHICH IS NOW THE SECOND TIME IVE USED

    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64

    Copyright (c) Microsoft Corporation. All rights reserved.

    Loading Dump File [C:\Windows\MEMORY.DMP]

    Kernel Summary Dump File: Only kernel address space is available

    Symbol search path is: *** Invalid ***

    ****************************************************************************

    * Symbol loading may be unreliable without a symbol search path.           *

    * Use .symfix to have the debugger choose a symbol path.                   *

    * After setting your symbol path, use .reload to refresh symbol locations. *

    ****************************************************************************

    Executable search path is:

    *********************************************************************

    * Symbols can not be loaded because symbol path is not initialized. *

    *                                                                   *

    * The Symbol Path can be set by:                                    *

    *   using the _NT_SYMBOL_PATH environment variable.                 *

    *   using the -y <symbol_path> argument when starting the debugger. *

    *   using .sympath and .sympath+                                    *

    *********************************************************************

    *** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntkrnlmp.exe -

    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64

    Product: WinNt, suite: TerminalServer SingleUserTS Personal

    Built by: 7601.18798.amd64fre.win7sp1_gdr.150316-1654

    Machine Name:

    Kernel base = 0xfffff80003a11000 PsLoadedModuleList = 0xfffff80003c56890

    Debug session time: Sat May 16 10:02:35.824 2015 (UTC - 5:00)

    System Uptime: 0 days 0:11:51.823

    *********************************************************************

    * Symbols can not be loaded because symbol path is not initialized. *

    *                                                                   *

    * The Symbol Path can be set by:                                    *

    *   using the _NT_SYMBOL_PATH environment variable.                 *

    *   using the -y <symbol_path> argument when starting the debugger. *

    *   using .sympath and .sympath+                                    *

    *********************************************************************

    *** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntkrnlmp.exe -

    Loading Kernel Symbols

    ...............................................................

    ................................................................

    .................................................

    Loading User Symbols

    Loading unloaded module list

    .................

    *******************************************************************************

    *                                                                             *

    *                        Bugcheck Analysis                                    *

    *                                                                             *

    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 9F, {3, fffffa800bfafa00, fffff80000b9a518, fffffa80105cd3d0}

    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.

    *************************************************************************

    ***                                                                   ***

    ***                                                                   ***

    ***    Your debugger is not using the correct symbols                 ***

    ***                                                                   ***

    ***    In order for this command to work properly, your symbol path   ***

    ***    must point to .pdb files that have full type information.      ***

    ***                                                                   ***

    ***    Certain .pdb files (such as the public OS symbols) do not      ***

    ***    contain the required information.  Contact the group that      ***

    ***    provided you with these symbols if you need this command to    ***

    ***    work.                                                          ***

    ***                                                                   ***

    ***    Type referenced: nt!_IRP                                       ***

    ***                                                                   ***

    *************************************************************************

    *************************************************************************

    ***                                                                   ***

    ***                                                                   ***

    ***    Your debugger is not using the correct symbols                 ***

    ***                                                                   ***

    ***    In order for this command to work properly, your symbol path   ***

    ***    must point to .pdb files that have full type information.      ***

    ***                                                                   ***

    ***    Certain .pdb files (such as the public OS symbols) do not      ***

    ***    contain the required information.  Contact the group that      ***

    ***    provided you with these symbols if you need this command to    ***

    ***    work.                                                          ***

    ***                                                                   ***

    ***    Type referenced: nt!TRIAGE_9F_POWER                            ***

    ***                                                                   ***

    *************************************************************************

    *************************************************************************

    ***                                                                   ***

    ***                                                                   ***

    ***    Your debugger is not using the correct symbols                 ***

    ***                                                                   ***

    ***    In order for this command to work properly, your symbol path   ***

    ***    must point to .pdb files that have full type information.      ***

    ***                                                                   ***

    ***    Certain .pdb files (such as the public OS symbols) do not      ***

    ***    contain the required information.  Contact the group that      ***

    ***    provided you with these symbols if you need this command to    ***

    ***    work.                                                          ***

    ***                                                                   ***

    ***    Type referenced: nt!_IRP                                       ***

    ***                                                                   ***

    *************************************************************************

    *************************************************************************

    ***                                                                   ***

    ***                                                                   ***

    ***    Your debugger is not using the correct symbols                 ***

    ***                                                                   ***

    ***    In order for this command to work properly, your symbol path   ***

    ***    must point to .pdb files that have full type information.      ***

    ***                                                                   ***

    ***    Certain .pdb files (such as the public OS symbols) do not      ***

    ***    contain the required information.  Contact the group that      ***

    ***    provided you with these symbols if you need this command to    ***

    ***    work.                                                          ***

    ***                                                                   ***

    ***    Type referenced: nt!_IO_STACK_LOCATION                         ***

    ***                                                                   ***

    *************************************************************************

    *************************************************************************

    ***                                                                   ***

    ***                                                                   ***

    ***    Your debugger is not using the correct symbols                 ***

    ***                                                                   ***

    ***    In order for this command to work properly, your symbol path   ***

    ***    must point to .pdb files that have full type information.      ***

    ***                                                                   ***

    ***    Certain .pdb files (such as the public OS symbols) do not      ***

    ***    contain the required information.  Contact the group that      ***

    ***    provided you with these symbols if you need this command to    ***

    ***    work.                                                          ***

    ***                                                                   ***

    ***    Type referenced: nt!_IRP                                       ***

    ***                                                                   ***

    *************************************************************************

    *************************************************************************

    ***                                                                   ***

    ***                                                                   ***

    ***    Your debugger is not using the correct symbols                 ***

    ***                                                                   ***

    ***    In order for this command to work properly, your symbol path   ***

    ***    must point to .pdb files that have full type information.      ***

    ***                                                                   ***

    ***    Certain .pdb files (such as the public OS symbols) do not      ***

    ***    contain the required information.  Contact the group that      ***

    ***    provided you with these symbols if you need this command to    ***

    ***    work.                                                          ***

    ***                                                                   ***

    ***    Type referenced: nt!_KPRCB                                     ***

    ***                                                                   ***

    *************************************************************************

    *************************************************************************

    ***                                                                   ***

    ***                                                                   ***

    ***    Your debugger is not using the correct symbols                 ***

    ***                                                                   ***

    ***    In order for this command to work properly, your symbol path   ***

    ***    must point to .pdb files that have full type information.      ***

    ***                                                                   ***

    ***    Certain .pdb files (such as the public OS symbols) do not      ***

    ***    contain the required information.  Contact the group that      ***

    ***    provided you with these symbols if you need this command to    ***

    ***    work.                                                          ***

    ***                                                                   ***

    ***    Type referenced: nt!KPRCB                                      ***

    ***                                                                   ***

    *************************************************************************

    *************************************************************************

    ***                                                                   ***

    ***                                                                   ***

    ***    Your debugger is not using the correct symbols                 ***

    ***                                                                   ***

    ***    In order for this command to work properly, your symbol path   ***

    ***    must point to .pdb files that have full type information.      ***

    ***                                                                   ***

    ***    Certain .pdb files (such as the public OS symbols) do not      ***

    ***    contain the required information.  Contact the group that      ***

    ***    provided you with these symbols if you need this command to    ***

    ***    work.                                                          ***

    ***                                                                   ***

    ***    Type referenced: nt!_KPRCB                                     ***

    ***                                                                   ***

    *************************************************************************

    *************************************************************************

    ***                                                                   ***

    ***                                                                   ***

    ***    Your debugger is not using the correct symbols                 ***

    ***                                                                   ***

    ***    In order for this command to work properly, your symbol path   ***

    ***    must point to .pdb files that have full type information.      ***

    ***                                                                   ***

    ***    Certain .pdb files (such as the public OS symbols) do not      ***

    ***    contain the required information.  Contact the group that      ***

    ***    provided you with these symbols if you need this command to    ***

    ***    work.                                                          ***

    ***                                                                   ***

    ***    Type referenced: nt!KPRCB                                      ***

    ***                                                                   ***

    *************************************************************************

    *************************************************************************

    ***                                                                   ***

    ***                                                                   ***

    ***    Your debugger is not using the correct symbols                 ***

    ***                                                                   ***

    ***    In order for this command to work properly, your symbol path   ***

    ***    must point to .pdb files that have full type information.      ***

    ***                                                                   ***

    ***    Certain .pdb files (such as the public OS symbols) do not      ***

    ***    contain the required information.  Contact the group that      ***

    ***    provided you with these symbols if you need this command to    ***

    ***    work.                                                          ***

    ***                                                                   ***

    ***    Type referenced: nt!_KPRCB                                     ***

    ***                                                                   ***

    *************************************************************************

    *************************************************************************

    ***                                                                   ***

    ***                                                                   ***

    ***    Your debugger is not using the correct symbols                 ***

    ***                                                                   ***

    ***    In order for this command to work properly, your symbol path   ***

    ***    must point to .pdb files that have full type information.      ***

    ***                                                                   ***

    ***    Certain .pdb files (such as the public OS symbols) do not      ***

    ***    contain the required information.  Contact the group that      ***

    ***    provided you with these symbols if you need this command to    ***

    ***    work.                                                          ***

    ***                                                                   ***

    ***    Type referenced: nt!_KPRCB                                     ***

    ***                                                                   ***

    *************************************************************************

    *************************************************************************

    ***                                                                   ***

    ***                                                                   ***

    ***    Your debugger is not using the correct symbols                 ***

    ***                                                                   ***

    ***    In order for this command to work properly, your symbol path   ***

    ***    must point to .pdb files that have full type information.      ***

    ***                                                                   ***

    ***    Certain .pdb files (such as the public OS symbols) do not      ***

    ***    contain the required information.  Contact the group that      ***

    ***    provided you with these symbols if you need this command to    ***

    ***    work.                                                          ***

    ***                                                                   ***

    ***    Type referenced: nt!_IRP                                       ***

    ***                                                                   ***

    *************************************************************************

    *************************************************************************

    ***                                                                   ***

    ***                                                                   ***

    ***    Your debugger is not using the correct symbols                 ***

    ***                                                                   ***

    ***    In order for this command to work properly, your symbol path   ***

    ***    must point to .pdb files that have full type information.      ***

    ***                                                                   ***

    ***    Certain .pdb files (such as the public OS symbols) do not      ***

    ***    contain the required information.  Contact the group that      ***

    ***    provided you with these symbols if you need this command to    ***

    ***    work.                                                          ***

    ***                                                                   ***

    ***    Type referenced: nt!_KPRCB                                     ***

    ***                                                                   ***

    *************************************************************************

    *************************************************************************

    ***                                                                   ***

    ***                                                                   ***

    ***    Your debugger is not using the correct symbols                 ***

    ***                                                                   ***

    ***    In order for this command to work properly, your symbol path   ***

    ***    must point to .pdb files that have full type information.      ***

    ***                                                                   ***

    ***    Certain .pdb files (such as the public OS symbols) do not      ***

    ***    contain the required information.  Contact the group that      ***

    ***    provided you with these symbols if you need this command to    ***

    ***    work.                                                          ***

    ***                                                                   ***

    ***    Type referenced: nt!_KPRCB                                     ***

    ***                                                                   ***

    *************************************************************************

    Probably caused by : ntkrnlmp.exe

    Followup: MachineOwner


    0: kd> !analyze -v

    *******************************************************************************

    *                                                                             *

    *                        Bugcheck Analysis                                    *

    *                                                                             *

    *******************************************************************************

    DRIVER_POWER_STATE_FAILURE (9f)

    A driver is causing an inconsistent power state.

    Arguments:

    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time

    Arg2: fffffa800bfafa00, Physical Device Object of the stack

    Arg3: fffff80000b9a518, Functional Device Object of the stack

    Arg4: fffffa80105cd3d0, The blocked IRP

    Debugging Details:


    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.

    *************************************************************************

    ***                                                                   ***

    ***                                                                   ***

    ***    Your debugger is not using the correct symbols                 ***

    ***                                                                   ***

    ***    In order for this command to work properly, your symbol path   ***

    ***    must point to .pdb files that have full type information.      ***

    ***                                                                   ***

    ***    Certain .pdb files (such as the public OS symbols) do not      ***

    ***    contain the required information.  Contact the group that      ***

    ***    provided you with these symbols if you need this command to    ***

    ***    work.                                                          ***

    ***                                                                   ***

    ***    Type referenced: nt!_IRP                                       ***

    ***                                                                   ***

    *************************************************************************

    *************************************************************************

    ***                                                                   ***

    ***                                                                   ***

    ***    Your debugger is not using the correct symbols                 ***

    ***                                                                   ***

    ***    In order for this command to work properly, your symbol path   ***

    ***    must point to .pdb files that have full type information.      ***

    ***                                                                   ***

    ***    Certain .pdb files (such as the public OS symbols) do not      ***

    ***    contain the required information.  Contact the group that      ***

    ***    provided you with these symbols if you need this command to    ***

    ***    work.                                                          ***

    ***                                                                   ***

    ***    Type referenced: nt!TRIAGE_9F_POWER                            ***

    ***                                                                   ***

    *************************************************************************

    *************************************************************************

    ***                                                                   ***

    ***                                                                   ***

    ***    Your debugger is not using the correct symbols                 ***

    ***                                                                   ***

    ***    In order for this command to work properly, your symbol path   ***

    ***    must point to .pdb files that have full type information.      ***

    ***                                                                   ***

    ***    Certain .pdb files (such as the public OS symbols) do not      ***

    ***    contain the required information.  Contact the group that      ***

    ***    provided you with these symbols if you need this command to    ***

    ***    work.                                                          ***

    ***                                                                   ***

    ***    Type referenced: nt!_IRP                                       ***

    ***                                                                   ***

    ************************************

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