Driver Verifier issue - Tpkd.sys

Question

I have been  getting random BSOD's with hal.dll and IRQL_NOT_LESS_OR_EQUAL notifications with the Bluescreen program and Who's Crashed.

I then tried the Driver Verification Tool and it consistently crashed with Tpkd.sys driver.

It is associated with the PACE Ilok protection system and crashes when I load a specific music plugin that has its license on a usb Ilok dongle.

I have yet to hear from  Ilok/Pace regarding their driver (it is their latest) but I am wondering if there is anything that can be done about this other than not using the driver. This music plugin requires the Ilok usb dongle so it would be a problem not being able to use the software because of this.

I have had it for a few years and it never created problems before.

I have a I7  Win 7 Premium 64 bit system and Asus P8P67 motherboard.

Thanks for any help.

Mike

This is the read out from Bluescreen:

==================================================

Dump File         : 043015-25880-01.dmp

Crash Time        : 4/30/2015 8:44:22 PM

Bug Check String  : DRIVER_VERIFIER_DETECTED_VIOLATION

Bug Check Code    : 0x000000c4

Parameter 1       : 00000000`000000f6

Parameter 2       : 00000000`0000019c

Parameter 3       : fffffa80`0bd90a70

Parameter 4       : fffff880`01d8d082

Caused By Driver  : Tpkd.sys

Caused By Address : Tpkd.sys+6082

File Description  :

Product Name      :

Company           :

File Version      :

Processor         : x64

Crash Address     : ntoskrnl.exe+72a40

Stack Address 1   :

Stack Address 2   :

Stack Address 3   :

Full Path         : C:\Windows\Minidump\043015-25880-01.dmp

Processors Count  : 8

Major Version     : 15

Minor Version     : 7601

Dump File Size    : 262,144

Dump File Time    : 4/30/2015 8:46:08 PM

==================================================

This  is from Who Crashed:

On Fri 5/1/2015 3:44:22 AM GMT your computer crashed

crash dump file: C:\Windows\Minidump\043015-25880-01.dmp

This was probably caused by the following module: tpkd.sys (Tpkd+0x6082)

Bugcheck code: 0xC4 (0xF6, 0x19C, 0xFFFFFA800BD90A70, 0xFFFFF88001D8D082)

Error: DRIVER_VERIFIER_DETECTED_VIOLATION

file path: C:\Windows\system32\drivers\tpkd.sys

product: InterLok(R)

company: PACE Anti-Piracy, Inc.

description: 64bit Tpkd Device Driver

Answer 1

Mike

The full DMP was more informative.  TPKD was loaded without problem. VSTBridgeapp was obviously removed.

It appears that this driver caused an immediate crash. hdsp_64.sys Hammerfall DSP from RME  It is dated Feb 2015

Answer 2

So now that I have diabled the VSTbridgeapp.exe the Tpkd.sys should not be an issue.

I guess I'll  wait to see if the the RME audio causes problems.

I am glad I found out about this Driver Verification program or I would have been pulling my hair out for days.

The RME driver is updated pretty regularly although that is what can cause all the issues I guess.

Update one thing and then something else doesn't work.

Thanks for your help.

Mike

Answer 3

Mike

VSTBridgeApp.exe is calling tpkd.sys in a way that corrupts the system.  If you want a deeper analysis we need a full memory DMP which would be located in C"\windows and would be called MEMORY.DMP

The Tpkd.sys driver is circa 2012 and I wonder if re-installing the software in compatibility mode mightn't fix the issue

To install in compatibility mode do the following:

Right click the installer>properties>compatibility>choose OS

http://windows.microsoft.com/en-US/windows-vista/Make-older-programs-run-in-this-version-of-Windows?SignedIn=1

http://windows.microsoft.com/en-US/windows-vista/Make-older-programs-run-in-this-version-of-Windows?SignedIn=1

(works in vista, win 7, win 8, and win 10)

Answer 4

Hi,

Here are the MSinfo and Minidump files:

https://onedrive.live.com/redir?resid=cda3748fdce3c7fc%215724

Thanks for the help

Mike

Answer 5

****We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

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