update KB3005628 failed to install error code 80240055

Question

The update for microsoft.net framework 3.5 for x64 systems failed to load on 10/16/2014.  We seldom use this computer and didn't realize it until today when i tried to update for November.  I can't find any solution on the community board.  Can someone help me please???

Answer 1

Hello Crazygolfer,

Thank you for the update on the issue and good to hear that your issue is resolved now and Windows updates are getting installed successfully.

In addition to that, please feel free to reply, in case you face any other issues with Windows in future. We'll be glad to assist you again.

Regards.

Answer 2

Thanks for the assistance.  I had to run the update troubleshooter 2 or 3 times.  It finally downloaded the updates and installed them without incident.  Appreciate the help.

Answer 3

Hello Crazygolfer,

Thank you for providing us the opportunity to assist you.

Is the issue confined to this Update only or you are facing issue to install all of the updates?

As per the description you are unable to install the updates and the this problem may occur if one or more of the following conditions are true: ****

1. The Windows Update database is corrupted.
2. Antivirus software is configured to scan the %Windir%\SoftwareDistribution folder.
3. The Background Intelligent Transfer Service (BITS) service does not receive a content link header.
4. A required system file is registered incorrectly.

Try the below mentioned methods and see if it works for you.

Method 1

Try to run the Windows Update troubleshooter mentioned in the following article and try to follow different steps mentioned in the same article.

**Troubleshoot problems with installing updates**

---

Method 2

If issue still persists I would suggest you to reset Windows Update components and for that try to run the fixit provided in the following article. If you had already tried the same fixit before I would request you to run the fixit again.

---

How do I reset Windows Update components?

http://support.microsoft.com/kb/971058/en-us#LetMeFixItMyselfAlways

Method 3

If issue still persist try to follow the suggestion provided in the below mentioned article and see if it helps.

Update for the .NET Framework 3.5 on Windows 8, Windows 8.1, Windows Server 2012, and Windows Server 2012 R2

Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.

Thank you.