Hi Larry,
Thank you for posting in Microsoft Community.****For a better understanding of the issue, I would need more information from your end.
- What is the make and model of the computer?
- When exactly do you get this error message?
There are several causes of Code 39 errors:
- A required device driver is missing.
- A required binary file is corrupted.
- There is a problem with the file I/O process.
- A driver that is referencing an entry point in another binary file is unable to load.
Please uninstall the driver and reinstall it and check if it works.
Follow the steps below to uninstall driver:
- Press “Windows + X” and select Device manger.
- Locate the driver and expand the driver icon.
- Right click on the driver icon and click on Uninstall.
- Follow the onscreen instructions to uninstall the driver.
I suggest you to download****the latest Bluetooth driver for Windows 8 from the manufacturer’s website and install.
Hope this information helps. Please feel free to contact us, if you need any further help and we would be glad to assist you.
Thank you.