AADB2C90154: A multi-factor verification request failed to get a session id from the service

rajk 101 Reputation points
2020-05-13T12:17:42.06+00:00

Im creating a ADB2C custom policy with phone factor tech profile but when I attempt to send the verification I get an error "AADB2C90154: A multi-factor verification request failed to get a session id from the service."

As far as I can tell, the session technical profile is fine so not sure what the problem could be?

I also tried disabling the session but its seems like the phone tech profile needs it?

Microsoft Entra External ID
Microsoft Entra External ID
A modern identity solution for securing access to customer, citizen and partner-facing apps and services. It is the converged platform of Azure AD External Identities B2B and B2C. Replaces Azure Active Directory External Identities.
2,752 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
20,447 questions
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Accepted answer
  1. rajk 101 Reputation points
    2020-05-13T19:43:44.957+00:00

    Was down to the input parameter for UserId needing to be a 'email address'. (Setting a default value did not work)

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  2. Sushant sahu 0 Reputation points
    2023-08-06T08:56:40.85+00:00
    1. My name is sushant sahu ji my fathers name is radheshyam Hay
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