Microsoft update error code 800F0902 Windows 7 x64

Question

I have 3 error codes (800F0902) on security updates for windows 7 x64 #s KB2984981, KB3000061, KB2952664 and 1 error (800F0902) on .net framework 3.5.1 KB2968294.  I have reviewed and tried some of you suggestions for fixing these errors.  Because they never installed using the uninstall option on windows won't work as they don't show up.  My computer has been restarted many times and they have not installed.  As these updates pertain to security issues, I'm concerned.  I have tried numerous Microsoft fix-it troubleshooters.  Nothing seems to fix these errors.  Please help.

Answer 1

Kimberlee

Please delete the quarantined items and run ADW Cleaner.

Answer 2

Kimberlee

Actually, when you go to installed updates from the program and features app, they don't appear at all.

There were two possibilities to consider. Either that they had installed and the system had not recognised this and was attempting to install again OR that they had failed to install. Your check has established that the second alternative applies.

As appropriate please download and run the System Update Readiness Tool – 32 bit (x86 version)

http://www.microsoft.com/en-us/download/details.aspx?id=3132 

or

Download and run the System Update Readiness Tool -64 bit version

http://www.microsoft.com/en-us/download/details.aspx?id=20858

The System Update Readiness Tool creates a log file that captures any issues that the tool found or fixed. The log file is located at the following location:

•%SYSTEMROOT%\Logs\CBS\CheckSUR.log

•%SYSTEMROOT%\Logs\CBS\CheckSUR.persist.log

The system root is normally C.

Please upload a copy of these logs to your OneDrive as shared files and post a link here.

For help with Sky Drive see paragraph 9.3:

http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm

Answer 3

Actually, when you go to installed updates from the program and features app, they don't appear at all.  I misread your question.  They show up failed-need to restart under the Windows update function.

Answer 4

No, they show failed, need to restart your computer.  But I have restarted several times with no luck.

Answer 5

Kimberlee

Are the updates shown as installed when you select Start, Control panel, Programs and Features, View Installed Updates?