Indicator LED problem

Question

Hi, 

After I refreshed my laptop, I have encountered an odd problem with the indicator LED's (only with wifi and bluetooth LEDs). They light even though I turn them off and it is very disturbing. (I have a problem only with wifi and bluetooth indicators)I have already reinstalled their drivers but that didn't work either. I have a MSI GS70 2od laptop. If someone knows how to fix it please help me, they are brighter than you think.

Answer 1

Hi casteliad,

Thank you for providing more information about this issue.

As you have mentioned that after refreshing your computer it worked fine till you installed recent updates, then it might be an issue with an update. To confirm that, I would like to see the screenshot of the Update History, so that we work on this issue and help you further.

Just Provide Screenshot of Update History on your Computer.

1. Press Windows + X keys and click on Program and Features.
2. Click on View Installed Updates, now you will be able to see the Update History.

Refer to the following link to post the screenshot.

 How to include a screenshot in your post

http://answers.microsoft.com/en-us/windows/wiki/windows_other-windows_programs/how-to-include-a-screenshot-in-your-post/2594b08e-32a3-476a-85a6-b021181be7e4

Please reply with the status of the issue, so that we could help you better.

Thanks.

Answer 2

Thank you,

But the problem is not that I have encountered the "same"  issue after I refreshed my computer but this issue occured after I refreshed my computer. After I refreshed there was still no problem untill I install windows updates. I am now resetting it and if the problem still occurs I will contact Msi thus they are the manufacturer. But thank you.

Answer 3

Hi Casteliad,

Thank you for contacting Microsoft Community.

As you have mentioned that after refreshing your computer you are facing the same issue with the LED indicators, then we can confirm that this issue is caused due to hardware related issues.

I suggest you to contact MSI support for further assistance with this issue.

http://us.msi.com/support/TechSupport.asp

Hope this information helps. Reply to the post with updated status of the issue so that we can assist you further.

Thanks.