Didn't recieve invoice

Question

I was supposed to get an invoice on the 9th of February for my azure subscription,but i never got it. Cannot see the invoice in the portal either.
How do i get it?

Answer 1

You can create a Billing related support ticket from Azure portal so that support team can work closely on this

https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request#go-to-help--support-from-the-global-header

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Answer 2

Hello @SAM SAM ,

You can download your invoice in the Azure portal or have it sent in email. If you're an Azure customer with an Enterprise Agreement (EA customer), you can't download your organization's invoice. Instead, invoices are sent to the person set to receive invoices for the enrollment.

Please refer the below article to find how to download invoices (if possible) and reasons for why you might not see an invoice:
https://learn.microsoft.com/en-us/azure/cost-management-billing/understand/download-azure-invoice

If you need further help, you can create a support request for Billing:
https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/pay-by-invoice

Kindly let us know if the above helps or you need further assistance on this issue.

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