Didn't recieve invoice

SAM SAM 1 Reputation point
2021-02-10T07:36:52.263+00:00

I was supposed to get an invoice on the 9th of February for my azure subscription,but i never got it. Cannot see the invoice in the portal either.
How do i get it?

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  1. Vaibhav Chaudhari 38,671 Reputation points
    2021-02-10T07:40:27.087+00:00

    You can create a Billing related support ticket from Azure portal so that support team can work closely on this

    https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request#go-to-help--support-from-the-global-header

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    Please don't forget to Accept Answer and Up-vote if the response helped -- Vaibhav

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  2. GitaraniSharma-MSFT 48,531 Reputation points Microsoft Employee
    2021-02-10T10:18:38.277+00:00

    Hello @SAM SAM ,

    You can download your invoice in the Azure portal or have it sent in email. If you're an Azure customer with an Enterprise Agreement (EA customer), you can't download your organization's invoice. Instead, invoices are sent to the person set to receive invoices for the enrollment.

    Please refer the below article to find how to download invoices (if possible) and reasons for why you might not see an invoice:
    https://learn.microsoft.com/en-us/azure/cost-management-billing/understand/download-azure-invoice

    If you need further help, you can create a support request for Billing:
    https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/pay-by-invoice

    Kindly let us know if the above helps or you need further assistance on this issue.

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    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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