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Computer Won't Recognize Epson Printer

Anonymous
2014-12-18T04:27:24+00:00

Was printing earlier today just fine and I've never had an issue in the past.  Within minutes of my last print job it stopped printing. I uninstalled my printer and went to reinstall and my computer won't even find the printer. I reset the printer, reset network adapter, reset wifi, and still nothing.  I even reinstalled printer drivers and still nothing.  Won't find the printer.  Printer is connected to the network no problem.  I've exhausted Espson support as well.  Help.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2014-12-18T07:13:06+00:00

    Try rolling back to a restore point prior to the printer disappearing. This may bring the printer back again.

    I am sure that you know the drill but here are the instructions anyway.

    http://pcsupport.about.com/od/windows-8/fl/system-restore-windows-8.htm

    http://www.technorms.com/11302/system-restore-windows-8

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  2. Anonymous
    2014-12-18T05:27:47+00:00

    Do you know the default IP address of the printer? You can sometimes add a network printer that Windows does not see by telling it directly what the IP address of the printer is when you are doing the Add a Printer setup.

    The default IP address is usually either on the printer itself or in the software documentation.

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  3. Anonymous
    2014-12-18T05:54:20+00:00

    Okay I gave that a try.  I have a 'network status' report from my Epson which I ran after setting up WiFi.  This report tells me there is a connection and gives all the details, one of which is the IP.  However, that didn't work when I entered it into the Windows printer set-up.  :(

    I tried two other laptops in my house, all of which use this printer, none can see the printer so I'm guessing it's a printer issue.

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