Temporary File

Question

I have a temporary file on my PC that McAfee total protection, Disk cleanup cannot remove.

The file name is 682B3199-76C3-4745-B7AE-FC13F6676421}

Please tell me any information you have about this issue, and how to remove it. I think its malware.

Answer 1

Thanks, I posted it as a question

Answer 2

I have a temporary file on my PC that McAfee total protection...cannot remove.

You will find support for McAfee Total Protection in this forum: https://community.mcafee.com/community/security/malware_discussion/consumer

Answer 3

2. ***Take own /F C:\Windows\Temp***682B3199-76C3-4745-B7AE-FC13F6676421

should be tekeown .. single word.. Should be a typo.. 

See this as well .. pcandtablet.com/windows-7-errors-and-crashes/119/i-cannot-delete-my-own-files-and-folders-it-says-either-some-program-is-using-it.html

Answer 4

Nope, It didn't work. In the administrator command prompt window it gives me this massage after following your instructions 

Is not recognized as an internal or external command, operable program or batch file

Answer 5

Hi Babo,

Thank you for posting the question on Microsoft Community.

I appreciate your efforts in performing Disk cleanup. I will be glad to help you in resolving this issue.

1. Did you try to delete the temporary file manually?
2. If you done that what was the error message you got it please lets know

I would suggest you to try taking the ownership of this folder” 682B3199-76C3-4745-B7AE-FC13F6676421”and then try deleting it. To take the ownership of the folder, and I suggest you to go try this steps given below

1. Press “Windows Logo” + “Q” keys on the keyboard and type “cmd” in the search box.
2. Right click on the “Command Prompt” icon from the search results and select “Run as administrator”.
3. At the command prompt, type the following command and then press ENTER:
4. ***Take own /F C:\Windows\Temp***682B3199-76C3-4745-B7AE-FC13F6676421
5. You should be seeing the message that you are the current owner of this folder.
6. You can type “Exit” and press “Enter” to close the Command Prompt window.
7. You may now navigate to the temp folder and then try deleting the “e43ae253-9bee-4aa0-abd0-50bbae1ab22” folder there and let’s know the result.

Hope this resolves the issue. If issue persists, you can write to us and we will be glad to assist you further.