Android OS, files not seen from work profile

Tonito Dux 956 Reputation points
2021-02-10T09:18:43.72+00:00

Hi,

we are testing Intune in our company. I have a Samsung S10+ phone and Intune configured on it. And from work profile i want to attach a photo in Outlook app to reply to a user. But there are no photos available to select, whether i selected the camera of file explorer. Our policy is pretty loose so i don't see a reason for this to happen.
Here are the settings:

66286-settings-01.jpg

Any additional thoughts?

Cheers

Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
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  1. Tonito Dux 956 Reputation points
    2021-02-20T06:10:26.073+00:00

    Hi,

    solution found and it was implemented all the time, just did not find it.
    the other thing is, now I don't have a file explorer inside the work profile yet to really store it somewhere on the mobile device, but I can select business OneDrive.

    70271-android-system-resize.jpg

    Cheers!


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  1. Crystal-MSFT 44,931 Reputation points Microsoft Vendor
    2021-02-11T02:06:58.097+00:00

    @Tonito Dux , Research and find an article mention that we can approve and assign a File Explorer application from managed Google Play store to your device to see if attaching photos to applications like outlook can work.
    https://learn.microsoft.com/en-us/troubleshoot/mem/intune/android-enterprise-enrolled-devices-fails-attaching-photo

    Hope it can help.


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  2. Tonito Dux 956 Reputation points
    2021-02-11T11:36:54.323+00:00

    Hi,

    the link does not point to my problem but the web-site could. I will research this today/tomorrow and let you know.

    Cheers