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Unknown Folder keeps re-appearing

Anonymous
2015-04-13T03:58:43+00:00

I'm running Win 7 on my computer, and I keep on finding an unknown folder in the C drive when viewing the list of folders in Explorer - called 'GrandeDevice'. If I deleted the folder and it's contents, it is re-inserted within about 20 mins. How do I track which program is creating the folder? I have run numerous anti virus programs, but they have no found any viruses.

Windows for home | Previous Windows versions | Files, folders, and storage

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Ramesh 176.5K Reputation points Volunteer Moderator
2015-04-13T05:41:48+00:00

Hi Tom,

To know which process is creating that folder, you may use Process Monitor.

How to Use Process Monitor to Track Events and Generate a Log File - The Winhelponline Blog : http://www.winhelponline.com/blog/process-monitor-track-events-generate-log-file/

Process Monitor : https://technet.microsoft.com/en-us/library/bb896645.aspx?f=255&MSPPError=-2147217396

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  1. Anonymous
    2016-08-12T02:46:54+00:00

    I think it is appearing after you install xerox printer drivers.

    --OK

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  2. Ramesh 176.5K Reputation points Volunteer Moderator
    2015-04-14T17:05:03+00:00

    Thanks for that info..... I've downloaded and installed the Process Monitor, and it looks like it will be effective. Are you able to give the precise setting in Process Monitor to capture the creation of a folder.....?

    Filter setting:

    "Path" contains "GrandeDevice" "Include"

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  3. Anonymous
    2015-04-14T06:58:29+00:00

    Thanks for that info..... I've downloaded and installed the Process Monitor, and it looks like it will be effective. Are you able to give the precise setting in Process Monitor to capture the creation of a folder.....?

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  4. Anonymous
    2015-04-13T07:25:07+00:00

    dear,

    For tracking that you can use event viewer. and do this. Open msconfig and check for unusual startup apps or services, if you do find anything unusual on startup, disable it, restart and then try delete the folder, Maybe it will help for you.

    Good luck.

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