bcp47langs.dll error.

Question

BCP47langs.dll error status 0xc0000020, it happen when I sign in to windows, which gives a explorer bad image report,  or when I opened device manager, which will generate control.exe bad image. 

When I tried to unregister and re-register again, it says bcp47langs.dll not compatible. 

Any idea how to solve this?

Thanks in advance.

Answer 1

Hi,

Thank you for trying out the troubleshooting steps.

Are you getting any error message while computer crashes?

Have you installed any software or installed any driver after performing System Reset?

I suggest you to disable antivirus application and see if the issue persists.

Refer to the article below:

Temporarily disable the security software/firewall and check if you are able to print

http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software

Though the article is for Windows 7 but you may perform the same steps in Windows 8.1

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Hope this helps, get back to us if you need further assistance with Windows.

Answer 2

So I did a reset of windows, as I refresh to refresh the system and it doesn't work, nor did system restore to earlier point works as well. As prior to this, the only changes is that I updated my nvidia drivers, updated to AVG antivirus 2015, and perform the windows update as well. It first appeared right after I did my windows update when I boot up.

Now after the windows reset, the issue has gone, but now it hang and crash rather frequently, without any specific reason.

Answer 3

Hi,

Thank you for contacting Microsoft Community.

I understand that you are getting Error 0xc0000020 while trying to login. As per the description of the issue this is caused by BCP47langs.dll which might have got corrupted.

I appreciate for the troubleshooting steps that you have taken so far to resolve the issue.

For better understanding of the issue, please provide us following information:

1. What is the make and model of the computer?
2. Have you made any changes to the computer prior this issue?

I suggest you to perform the troubleshooting steps below and see if it helps:

Perform System File Checker

System file Checker determine whether the issues you are experiencing on your computer are caused by one or more system files.

You can refer to the following Microsoft article to repair corrupt files using SFC tool. Use the System File Checker tool to repair missing or corrupted system files

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Refer: http://support.microsoft.com/kb/929833/en-us

Refer to the next step if it doesn’t work

Perform Clean Boot

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A clean boot allows the Windows operating system to launch without any additional programs or services running when you turn the computer on. This allows you to determine if computer issues are caused by a program or service that starts up when you boot the machine.

Place the computer in clean boot and check if the issue persists. You may follow the article mentioned to perform a clean boot.

Perform a Clean Boot

Refer: http://support.microsoft.com/kb/929135

Note: After performing the troubleshooting steps for clean boot refer the section “how to reset the computer to start normally after clean boot troubleshooting”.

Refer to the next step if it doesn’t work

Perform System Restore

To restore your PC to an earlier point in time:

1. Swipe in from the right edge of the screen, and then tap Search.
2. Enter Control Panel in the search box, and tap or click Control Panel.
3. Enter Recovery in the Control Panel search box, and then tap or click Recovery.
4. Tap or click Open System Restore, and then follow the instructions.

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Hope this helps, get back to us if you need further assistance with Windows.