Getting Error while running application: Faulting module name: KERNELBASE.dll

Question

I am trying to run a program (DEEPSOIL v6.0), but every time it fails to lunch and two errors appear on event viewer that I bring it at the end. First I thought it happens because of Microsoft .net framework but I have tried to remove and reinstall it but it didn’t work. Don’t know what’s wrong with my system operation because I could run this program properly two months ago. Please help me to find a solution.

Log Name:      Application

Source:        Application Error

Date:          6/24/2015 4:27:40 PM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Siavash

Description:

Faulting application name: DeepSoil_v6.exe, version: 6.0.4.0, time stamp: 0x5582de3f

Faulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54505737

Exception code: 0xe0434352

Fault offset: 0x0000000000008b9c

Faulting process id: 0xf00

Faulting application start time: 0x01d0ae4f403f89eb

Faulting application path: C:\Program Files\UIUC\DeepSoil 6.0\DeepSoil_v6.exe

Faulting module path: C:\Windows\system32\KERNELBASE.dll

Report Id: 7e26a2fb-1a42-11e5-82d7-448a5b4179a4

Faulting package full name:

Faulting package-relative application ID:

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2015-06-24T07:27:40.000000000Z" />

    <EventRecordID>64157</EventRecordID>

    <Channel>Application</Channel>

    <Computer>Siavash</Computer>

    <Security />

  </System>

  <EventData>

    <Data>DeepSoil_v6.exe</Data>

    <Data>6.0.4.0</Data>

    <Data>5582de3f</Data>

    <Data>KERNELBASE.dll</Data>

    <Data>6.3.9600.17415</Data>

    <Data>54505737</Data>

    <Data>e0434352</Data>

    <Data>0000000000008b9c</Data>

    <Data>f00</Data>

    <Data>01d0ae4f403f89eb</Data>

    <Data>C:\Program Files\UIUC\DeepSoil 6.0\DeepSoil_v6.exe</Data>

    <Data>C:\Windows\system32\KERNELBASE.dll</Data>

    <Data>7e26a2fb-1a42-11e5-82d7-448a5b4179a4</Data>

    <Data>

    </Data>

    <Data>

    </Data>

  </EventData>

</Event>

Log Name:      Application

Source:        .NET Runtime

Date:          6/24/2015 4:27:40 PM

Event ID:      1026

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Siavash

Description:

Application: DeepSoil_v6.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.Net.Sockets.SocketException

Stack:

   at System.Net.Sockets.Socket..ctor(System.Net.Sockets.AddressFamily, System.Net.Sockets.SocketType, System.Net.Sockets.ProtocolType)

   at System.Net.Sockets.TcpListener..ctor(System.Net.IPAddress, Int32)

   at System.Runtime.Remoting.Channels.Tcp.TcpServerChannel.SetupChannel()

   at System.Runtime.Remoting.Channels.Tcp.TcpServerChannel..ctor(System.Collections.IDictionary, System.Runtime.Remoting.Channels.IServerChannelSinkProvider, System.Runtime.Remoting.Channels.IAuthorizeRemotingConnection)

   at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.RegisterChannel(ChannelType, Boolean)

   at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.Run(System.String[])

   at DeepSoil_v6.My.MyApplication.Main(System.String[])

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name=".NET Runtime" />

    <EventID Qualifiers="0">1026</EventID>

    <Level>2</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2015-06-24T07:27:40.000000000Z" />

    <EventRecordID>64156</EventRecordID>

    <Channel>Application</Channel>

    <Computer>Siavash</Computer>

    <Security />

  </System>

  <EventData>

    <Data>Application: DeepSoil_v6.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.Net.Sockets.SocketException

Stack:

   at System.Net.Sockets.Socket..ctor(System.Net.Sockets.AddressFamily, System.Net.Sockets.SocketType, System.Net.Sockets.ProtocolType)

   at System.Net.Sockets.TcpListener..ctor(System.Net.IPAddress, Int32)

   at System.Runtime.Remoting.Channels.Tcp.TcpServerChannel.SetupChannel()

   at System.Runtime.Remoting.Channels.Tcp.TcpServerChannel..ctor(System.Collections.IDictionary, System.Runtime.Remoting.Channels.IServerChannelSinkProvider, System.Runtime.Remoting.Channels.IAuthorizeRemotingConnection)

   at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.RegisterChannel(ChannelType, Boolean)

   at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.Run(System.String[])

   at DeepSoil_v6.My.MyApplication.Main(System.String[])

</Data>

  </EventData>

</Event>

Answer 1

Hi,

First of all, I would like to apologize for the delay in responding.

If this issue is confined to  the program "DEEPSOIL v6.0" then I suggest you to post the same question in MSDN forum. We have a dedicated team with advanced tools and permissions to troubleshoot this type of issues.

http://social.msdn.microsoft.com/Forums/vstudio/en-US/home?forum=vbgeneral

Please feel free to visit our website for any help with Windows Operating System.

Answer 2

Thanks for your reply. I have win8.1 pro with latest update on my laptop. based on what I got from developer its completely compatible with win8.1 and I confirm it because I have tried on there computer with win8.1 OS it works properly. my last option would be installing fresh version of win8.1 but I wouldn't do that unless I have no available option(S).

Answer 3

You need to contact the developer.  The app is so proprietary that only they can answer why it is failing or even if it is compatible