Latest updates causing mouse lagging

Question

Please can someone suggest a make and model of mouse  I can buy in the UK that will work and continue to work indefinitely on 8.1.

I have two brand new optical mice that are currently useless.

Since the latest updates were applied my mouse is now lagging badly, I have lost a days work trying to find a solution, a suggested download Windows8.1-KB2908279-v2-x64 will not install on my machine.

The troubleshooter says "This device is working properly" - No it isn't - it is working very badly.

Every solution seems to apply to games, stuff gaming, what about text files, csv, programs, web browsers?

Answer 1

In another forum ( http://www.eightforums.com/general-support/62939-drop-performance-mouse-stuttering-after-about-20-min-3.html ) various people confirm that stopping Intel(r) Technology Access Service  in Task Manager does seem to fix the mouse and sound problem:

• Ctrl-Alt-Del to load Task Manager
• Scroll down and look under Background Processes to find 'Intel(r) Technology Access Service'
• Right click and choose 'End Task'

You might want to try that.

I think but I don't know that one of the recent updates is the real culprit.

Cheers,

J

Answer 2

In another forum ( http://www.eightforums.com/general-support/62939-drop-performance-mouse-stuttering-after-about-20-min-3.html ) various people confirm that stopping Intel(r) Technology Access Service  in Task Manager does seem to fix the mouse and sound problem:

• Ctrl-Alt-Del to load Task Manager
• Scroll down and look under Background Processes to find 'Intel(r) Technology Access Service'
• Right click and choose 'End Task'

You might want to try that.

I think but I don't know that one of the recent updates is the real culprit.

Cheers,

J

Hi,

I know this is over a year old but I have more or less the same problem and haven't Intel Technology Acces Service running in the background.

For me it usually starts after 15-20 min while I play music or browse the internet: my mouse pointer will start lagging- both via touchpad and mouse- and music will just have that crackly robotic sound in slow-motion.

This started after I did a pc refresh. After which i might have installed soe updates-Windows update and Vaio update- that were not previously installed.

It'd be great if you knew the solution to this. Thank you beforehand.

Answer 3

Thanks for heads-up J

So you have Windows 7?  you lucky swine :-D

I could not buy a new computer with Win 7 and got lumbered with 8

which broke itself during a power outage and locked every mode of recovery except restore. so I had to buy another with (by now) 8.1 to fix it. grr.

I have the KB3000850 update installed, on the 12th but my mouse only started playing up today, so I couldn't say that was the definitely the culprit, unless the effect is not instant, anyway will look into it further, now my mouse is working I am a happy bunny again.

+2 to you

Best regards

Graham

Answer 4

You're welcome, Graham:)

Actually there are a few threads on this topic here in MC forum.

Some people pin the problem to update KB3000850.

I can't really help because I don't have Win 8 - am still happy with Windows 7 :)

But - I suggest you read through these threads, too:

https://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/new-windows-81-update-caused-cursor-slow-down/1ade2bc2-306c-43fa-8f1c-b102f95a800f?page=1&msgId=6d71b6c5-4f94-4f0c-a046-f9bdca17ce82

https://answers.microsoft.com/en-us/ie/forum/ie_other-iewindows8_1/videos-are-messed-up-whenever-i-move-my-mouse/03f51395-a0bb-42bc-b7d5-4acb345f5835

https://answers.microsoft.com/en-us/windows/forum/windows8_1-tms/sound-glitcheslags-when-i-move-my-mouse/2625e52b-3230-438c-ad0c-0c4e4ef6fd7f

Best wishes,

J

Answer 5

Thankyou very much for posting that solution Jssssssssss you are a star :-)

Jesus H Christ, when I took a look at that it was using 164 meg of memory and 32% CPU

I don't know what it does but it's going in the trash right now, nothing can be worse than a mouse that doesn't work properly.

Astonishing something that affects MS drivers is not to be found on the MS forum, so well done the guys on eightforums.

Thanks again JS,

have a good one :-)