Google Chrome has stopped working: StackHash error (also applies to Internet Explorer and Firefox)

Question

I've recently started getting errors around every hour or so, but sometimes they come in large groups (largest I've got was 20 errors at once). The Problem Signature is always the same:

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: chrome.exe

  Application Version: 44.0.2403.125

  Application Timestamp: 55b32311

  Fault Module Name: StackHash_1d17

  Fault Module Version: 0.0.0.0

  Fault Module Timestamp: 00000000

  Exception Code: c0000008

  Exception Offset: PCH_9B_FROM_ntdll+0x0003C57C

  OS Version: 6.3.9600.2.0.0.768.101

  Locale ID: 1033

  Additional Information 1: 1d17

  Additional Information 2: 1d172b23d452d3b6444882642ff0f5b0

  Additional Information 3: f909

  Additional Information 4: f9091d5848a030ba370c1d9e62a8b2f4

Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=280262

If the online privacy statement is not available, please read our privacy statement offline:

  C:\Windows\system32\en-US\erofflps.txt

Any assistance on this? I'm using Windows 8.1.

Thanks!

Answer 1

It is related to a Windows Update. I am not getting the error anymore after updating on the 4th. However I cannot find the KB number of the update that fixed it. I've already tried setting Chrome to compatibility mode, it doesn't work.  

Just try updating your system and it should be fixed.

Answer 2

This must be related to a recent Windows update as it seems it's happening to a lot of users. In fact, it started for me right after I updated Windows 8.1 this past Tuesday. I've read somewhere that setting Chrome to compatibility mode to Windows 7 resolves the issue. This is obviously only a temporary workaround -- but hopefully it will get rid of the errors until the issue is permanently fixed. 

I just set mine and if I don't post here again, it probably worked. Hopefully this issue will be resolved soon, though. I shouldn't have to change compatibility for Chrome..