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error code 0x800cccd1

Anonymous
2014-10-31T10:25:32+00:00

Related to: How to post a question on Microsoft Community

Really ticked off - I am getting nowhere  and cannot sort an issue out -

I have  Windows Live mail   I have a couple of Gmail accounts one of which works (or appears to work fine in Live mail the other I continually get the above error code.

I can access my Gmail from the web browser so no issues there but I cannot do anything in live mail - it simply keeps rejecting my login

WEBALERT https://accounts.google.com/ContinueSignIn?sarp=1&scc=1&plt=AKgnsbuEiLk3peLwxEp-YdxjAn6Ov7LEKmkw9faPgysRorwr9nl0VGeB5H6GHggruWknmQHuogN9Ai66l-VfJgdINKEQQT\_U1TfbYfvIm2JRHDKWdR3f4irQqEZdfwmpPsK-16H8pF84AvPw-ftl-WFJM-Va7dOXgbryCpMpYRotWB\_RBLjJbzTPRWyji4aGECkXtJNI2\_Y65knmFppDuhy1L3Ci6meIfA] Web login required.

Configuration:

   Account: Gmail (rouallem1)

   Server: imap.gmail.com

   Username: rouallem1

   Protocol: IMAP

   Port: 993

   Secure(SSL): 1

   Code: 800cccd1

I have deleted the account from my Live mail a couple of times trying various fixes. but nothing appears to work  I also get an invalid password on my Samsung  GT -C3530

Windows for home | Other | Email and communications

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  1. Anonymous
    2014-10-31T11:30:07+00:00

    WEBALERT https://accounts.google.com/ContinueSignIn?sarp=1&scc=1&plt=AKgnsbuEiLk3peLwxEp-YdxjAn6Ov7LEKmkw9faPgysRorwr9nl0VGeB5H6GHggruWknmQHuogN9Ai66l-VfJgdINKEQQT_U1TfbYfvIm2JRHDKWdR3f4irQqEZdfwmpPsK-16H8pF84AvPw-ftl-WFJM-Va7dOXgbryCpMpYRotWB_RBLjJbzTPRWyji4aGECkXtJNI2_Y65knmFppDuhy1L3Ci6meIfA] Web login required.

    Did you? The link will take you to the Gmail login page, where you'll be asked to re-enter your password. The error code (0x800CCCD1) only means that log-in failed.

    This situation usually arises when you have enabled two-step verification for the account. Dumb mail clients (and smart phones) don't know how to request and submit security codes, so you have to generate a unique app password to use instead of the combination of user-defined password and security code.

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  2. Anonymous
    2014-10-31T19:24:57+00:00

    Yeah , I tried that it doesnt work !

    I cannot read Gmail anywhere but in the web browser.

    It doesnt work under Live Mail nor on the mobile phone. I have wasted so much time - I am not stupid but I am begining to think that GMAIL  is a pile of  ****.

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