Share via

ERR_SSL_VERSION_OR_CIPHER_MISMATCH, how to disable SSL scan?

Anonymous
2015-02-07T07:14:07+00:00

Split from this thread.

I hade the same issue, mine was with the Internet Security software, try to disable SSL scan.

Same issue with Win 8.1 and IE or Chrome. What "Internet Security" software are you referring to, and how do you disable SSL scan? I use Win Defender for AV. Thanks.

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
  1. Anonymous
    2015-03-11T05:36:46+00:00

    Hi,

    Thank you for the reply.

    I suggest you to reset Internet Explorer settings and check. Refer to the link which says how to reset Internet Explorer settings.

    How to reset Internet Explorer settings

    http://support.microsoft.com/kb/923737?wa=wsignin1.0#method1

    Note: The Reset Internet Explorer Settings feature might also reset parental control settings and add-ons. We recommend that you to note these sites before you use the Reset Internet Explorer Settings feature and re-enable the add-ons.

    Write to us with the status of the issue. We will assist you ahead.

    4 people found this answer helpful.
    0 comments

2 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2015-02-07T07:53:58+00:00

    Hi,

    Please write to us with the following details.

    1. When do you get this error?
    2. Did you make any changes to the Internet Explorer setting prior to this issue?

    For the issue related to Chrome browser I suggest you to post the issue on the link given below, it is Chrome Support forum link.

    http://productforums.google.com/d/forum/chrome

    Follow the steps given below disable SSL scan for Internet Explorer.

    a) Press Windows Key + R Key, type inetcpl.cpl and hit enter.

    b) This will open Internet Options window, click on Advanced option Tab.

    c) Scroll to Security options and then uncheck the box against SSL 3.0 and SSL 2.0.

    d) Apply and save the changes.

    Refer the picture given below.

    Let us know the asked details and status of the issue. We will assist you further.

    0 comments
  2. Anonymous
    2015-02-07T21:04:26+00:00

    Thanks for the reply.

    1. I get the error in IE 11 and Google Chrome. Affected sites are some of Google (maps, youtube, & calendar) and Bing.com. Haven't really tried many other SSL/TLS sites. Some work fine though.
    2. Everything was working properly until I "refreshed" my operating system.

    An additional note is that a second user, on this same computer, has no problems with secured sites.

    I followed your steps for IE, and the problem persists.

    0 comments