
Hi @Unlucky Sharepoint Admin ,
Thanks for posting on Q&A.
Based on your descrption,how do you set up DNS?
Per my understanding, just adding a new host name in DNS is not enough. You also need to bind in IIS and go to CA>Application Management>Configure alternate access to do some settings.
Here is a simple demo you could have a look:
Configure alternate access mappings for SharePoint Server
Feel free to reply if you need any assistance. :)
If the answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.