Enumdisplaymodes failed

Question

OK So I downloaded a game from GOG.com and have had no problems with any other game that I have purchased from there; however this game, whenever I try to start it, the mouse cursor disappears and a box pops up sayin

enumdisplaymodes failed

I then have to hit Enter to exit the box; whereupon, the cursor reappears.

gog support cant seem to fix this and I have been waiting for this game for a long time.

windows 8.1

intel i5 4460 3.20 ghz

NVIDIA GeForce GT 720

Answer 1

Still not working.  I don't want to give up on this but I am at my wits end. Manufacturer says they don't know what to do.

Answer 2

Hello,

Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

As per the description, I understand that you are experiencing issue with the mouse cursor disappears and a pop up comes up with message: enumdisplaymodes failed.

I certainly understand your concern and will try my best to help you.

I really appreciate all your efforts in trying to fix this issue.

In order to understand the issue more clearly, please provide me with the following information to provide you with the targeted assistance.

1. Did you make any significant hardware or software changes in the system?
2. What is the make and model of the computer?

There might be a possibility that this issue could have occurred if the game is not compatible with the Operating System or the display drivers have gone corrupt in the system.

Since there are no issue with the display drivers, I would suggest you to try the following steps and check if that helps.

Step 1:

See what works, please follow the steps in the link given below

http://www.microsoft.com/en-in/windows/compatibility/CompatCenter/Home

Note: It will find compatibility information and get Windows compatible device drivers, app updates, and downloads.

Step 2:

If the issue persists, try to uninstall and reinstall the game and check if that helps.

If the above steps fails, I would suggest you to contact the game manufacturer for further troubleshooting.

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.