Hi,
Thank you for the reply.
Adding to Wendy Teresa suggestion, if you had created the user account “chromepet” when you first set up your Windows 8.1 then you won’t be able to change or rename the user account because it is default by design.
For the new user account “Nemo” you must download and install all the apps from the Windows store. There may be some paid apps for which the app developer may give you permissions to download on multiple user accounts while the free apps can be downloaded and installed again.
Also, do post us the status after installing the Virtual Machine software.
Hope this information helps, please get back to us for further support on Windows. We will be glad to help you.
Thank You.