RAM 100% while gaming

Question

Ever since I upgraded to Windows 10 I am unable to play any AAA games. Whenever I really get in-game and the virtual environment is loaded the RAM usage of the game quickly increases up to 100% where the PC becomes unstable and crashes. The fact that this happens with every game, no correlations like manufacturer or game client, makes me think that this might have something to do with the graphics driver (AMD). I'm not sure about this though and when I ran poolmon while trying to play a game the process using the most RAM was wfpn at 0.3 GB.

Taskmanager:

http://postimg.org/image/cmnj8ux5j/full/

Taskmanager + poolmon:

http://postimg.org/image/4olhnzxuj/full/

Answer 1

Hello Jancoz,

Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

As per the description, I understand that you are experiencing issue with after upgrading to Windows 10, you are not able to play games, and RAM usage goes to 100% and the system crashes.

I certainly understand your concern and will try my best to help you.

There is a possibility that this issue might have occurred due to incompatible or corrupt display drivers in the system.

I would suggest you to try the following methods and check if that helps.

Method 1:

To diagnose the problem whether any third party program or application is causing the conflict, I would suggest you to try “clean boot” and check if it helps.

Placing your system in “Clean Boot” state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

**How to perform a clean boot in Windows**

https://support.microsoft.com/en-us/kb/929135?wa=wsignin1.0

If the issue does not occur in “Clean Boot”, then you may determine which application/service on the computer is causing this issue. This can be done by following the instructions for “Windows 8.1 and Windows 8” given in the section “How to determine what is causing the problem by performing a Clean Boot” from the same given link.

Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.

The above steps holds good for Windows 10 as well.

If the issue persists, follow method 2

Method 2:

Run inbuilt Hardware & Device troubleshooter

Let’s try running inbuilt Hardware and Devices troubleshooter to get the problem automatically detected and fixed. It checks for common issues and makes sure that any new device or hardware attached to your computer was installed correctly.

1. Press Windows + W keys on your keyboard to get the search option.
2. Type Troubleshooting and click Troubleshooting.
3. Now click on view all option.
4. Click on Hardware and Device and follow the prompts to run the troubleshooter.

If the issue persists, follow method 3

Method 3:

**Step 1: Update the Display driver.**Please follow the steps given below to update the display driver.

1. Click Start and go to Run.
2. In the Run prompt, type devmgmt.msc and then click OK.
3. Device Manager will open.
4. In Device Manager expand Display adapters.
5. Right-click the display driver and click Update Driver Software.
6. Select Search Automatically for Updated Driver Software.

Step 2: Check if there are any updates for display drivers available in Optional Updates; this might fix the issue. Refer to the following steps.

1. At the Start screen, type Windows Update.
2. Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.
3. When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Step 3: If the issue persists, I would suggest you to uninstall and reinstall the Display driver. Please follow the steps mentioned below to uninstall the display driver.

1. Open Device Manager.
2. Expand Display adapters.
3. Right-click the display card driver and click Uninstall.
4. Windows will prompt you to confirm the device’s removal. Click OK to remove the driver.
5. After the un-installation is complete, reboot your computer as soon as possible.

Computer will load the generic display drivers. Now, please go to the manufacturer’s website, download and install the compatible display card drivers for your computer and check.

You may also refer to the following website below to download the drivers for the Graphics card.

http://support.amd.com/en-us/download.

The above steps holds good for Windows 10 as well.

If the issue persists, follow method 4

Method 4:

How to use the System File Checker tool to repair missing or corrupted system files, please follow the steps in the link provided below.

https://support.microsoft.com/kb/929833?wa=wsignin1.0

Note: System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. This article describes how to run the System File Checker tool (SFC.exe)to scan your system files and to repair missing or corrupted system files in Windows 8.1 or Windows 8. If a Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected.

The above steps holds good for Windows 10 as well.

Also, I would suggest you to try installing the drivers in compatibility mode and check if that helps. Please refer to the following Microsoft help article given below and check if that helps.

**Make older programs compatible with this version of Windows,**please follow the steps in the link provided below.

http://windows.microsoft.com/en-US/windows-8/older-programs-compatible-version-windows

Note: Most programs created for earlier versions of Windows will work in this version of Windows, but some older programs might run poorly or not at all. You can run the Program Compatibility Troubleshooter on most programs to detect and fix common compatibility problems.

Important: Don’t run the Program Compatibility Troubleshooter on antivirus programs, firewall software, backup software, disk utilities, or on system programs that came with Windows. This might cause data loss or create a security risk.

You may also try the following steps and check if that help.

To install the drivers in compatibility mode:

1. Right click on the setup file of the driver and select Properties
2. Select Compatibility Tab
3. Place a check mark next to Run this program in Compatibility mode and select the operating system accordingly from the drop down list
4. Let the driver to install and then check the functionality.

You may also refer to the link given below.

http://www.microsoft.com/en-in/windows/compatibility/CompatCenter/Home

Note: It will find compatibility information and get Windows compatible device drivers, app updates, and downloads.

The above steps holds good for Windows 10 as well.

For more information:

I would suggest you to refer to the suggestions provided by “Andre Da Costa” replied on January 22, 2015 in the following Microsoft Community link.

Frequently Asked Questions: Windows 10

http://answers.microsoft.com/en-us/insider/wiki/insider\_wintp-insider\_install/frequently-asked-questions-windows-10/5c0b9368-a9e8-4238-b1e4-45f4b7ed2fb9

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

Answer 2

Hello,

Thank you for your interest in Windows 10.

We are researching on the issue; will update the post soon.

Thanks,