Cannot do Windows update; get the error message 80244008;also failed with the error (0x80070005)

Question

When I go to do a windows update I get the error message 80244008.

The anti virus software I have has been on my computer for a long time and has never effected it before.

I went to do a system restore to an early date but this also failed with the error (0x80070005)

I'm in the middle of running a disk check to see if that helps.

Answer 1

and you checked - https://support.microsoft.com/en-au/kb/818018

Windows 7, Windows Vista or Windows XP

1. Open Internet Properties.

Click Start, click Run, type inetcpl.cpl, and then click OK to open the Internet Properties dialog box. 2. In the Internet Properties dialog box, click the Connections tab, and then click LAN Settings. 3. In Automatic configuration, select the Automatically detect settings check box, and then click OK.

etc

and also ran https://support.microsoft.com/en-au/kb/947821

If the fixit didn't work, try the other things mentioned in the article.

Answer 2

https://support.microsoft.com/en-us/kb/836941

0x80244008	-2145107960	SUS_E_PT_SOAPCLIENT_PARSEFAULT

If the problem remains, see How to solve connection problems concerning Windows Update or Microsoft Update

(https://support.microsoft.com/kb/818018/ )

for more troubleshooting steps.

As for system restore, try temporarily disabling your anti virus to see if that makes a difference.

Answer 3

Just in the last few weeks, on my home PC, my work PC and and other peoples home PC's. Both windows updates and system restore are failing. [SOURCE]

We're only concerned with your Home PC.

Assuming Win7 64-bit with Internet Explorer 11 (IE11) installed...

We'll need to "dig a little deeper" here. Please answer each of the following[admittedly tedious] diagnostic questions in a correspondingly-numbered list in your very next reply, preferably without quoting my post:

1a. When (approx. date) did you purchase the computer?

1b. Did Win7 64-bit come preinstalled on the computer when you bought it, did you do a clean install of Win7, or did you upgrade the computer to Win7?

2. What is the full name of your installed anti-virus application or security suite and when (approx. date) does your current subscription expire? What anti-spyware applications (other than Defender) are installed? What third-party firewall (if any)?
3. Has a(nother) Norton application or a McAfee application EVER been installed on the computer since you bought it?
4. Did a Norton free-trial or a McAfee free-trial [PICK ONE] come preinstalled on the computer when you bought it? (Doesn't matter if you never used or Activated it.)

5a. Is KB3049563, KB3045171, KB3048070, KB3046002, KB3023215, KB3032655, KB3055642, KB3045171, KB3051768 and/or KB3061518 (and possibly KB2990214) listed in Installed Updates (not Update History)? [1]

5b. How about KB3038314, KB3042553, KB3046306, KB3046269, KB3045999, KB3045685, KB3046482, and/or KB3037574?

6. *Assuming Java is installed =>*Is Java Version 8 Update 45 (or higher) or Java Version 7 Update 79 (or higher) installed? TEST HERE USING INTERNET EXPLORER ONLY! => http://java.com/en/download/uninstallapplet.jsp [2]
7. Is Adobe Flash Player v17.0.0.188 (or higher) installed? TEST HERE USING INTERNET EXPLORER ONLY! => http://www.adobe.com/software/flash/about/ 

8a. When (exact date) was Internet Explorer 11 installed according to Installed Updates?

8b. What Update Version & KB number are displayed in the second line of text in IE11's Help | About [Alt+H+A] tab; e.g., Update Version: 11.0.99 (KB1231231) ?

8c. Is Firefox, Chrome or any other alternate browser installed?

9. Are you in the habit of using "Registry cleaners" (e.g., Registry Mechanic; System Mechanic; RegCure; RegClean Pro; Advanced SystemCare; Registry Booster; McAfee QuickClean; Glary Utilities; AVG PC TuneUp; Norton Registry Cleaner; PCTools Optimiser; SpeedUpMyPC; PC Doctor; TuneUp Utilities; WinMaximizer; WinSweeper; Comodo System Cleaner; Advanced System Optimizer; CCleaner's Registry Cleanercomponent)?

==============================================

[1] Start | Control Panel | Programs and Features | View installed updates (in left-hand menu)

[2] No need to install Java if it's not already installed!

Answer 4

Hi there

This fix from Microsoft did not fix my error.

I have tried to restore my PC back before the last windows update, this restore failed with error 0x80070003

I have run virus scan, found nothing.

I have done a disk check and a SFC/ scannow

This has not fixed the problem.

Any other fixies I could try?

I get error 80244008 when doing the windows update and the error I got when doing the system restore is 0x80070003.

Cheers