Windows not loading

Question

Hey there,

Today I had a problem with my PC. It's Gigabyte's S - Series G31M-ES2L motherboard with 2 GB RAM, 500+250 GB HDD and I installed Windows 10 Insider Preview Build 10301 when it happened.

The error displayed is this:

"Recovery: your device needs to be repaired.

The OS couldn't be loaded because the system registery file is missing or contains errors."

I booted it with my Windows 8 DVD but it was a failure because my CD Drive was also not fine!

But the motherboard's  opened as XPRSSRECOVERY 2 tool. It showed a dialogue box

"IDE drive doesn't exisy or ALL primary partitions are occupied."

Please help,

Kvaibhav01.

Answer 1

Hi

Welcome to Microsoft Community. Your interest in Windows 10 Technical Preview is much appreciated. 

I would suggest you to try the below methods and check if that helps:

Method 1

Disconnect all the external devices (printers, scanner, USB (universal serial bus) drives, etc...) Except mouse and the keyboard and then boot up.

If this corrects the issue then add the devices back one at a time until you discover the piece of hardware causing the issue. Then get updated drivers software for that particular device.

Method 2: Safe Mode

I suggest you to boot the computer to Safe Mode and check if the issue occurs or not. In Safe Mode computer starts with minimal set of drivers and files.

Refer the article to boot to Safe Mode:

Windows Startup Settings (including safe mode)

**http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode**

If the issue do not occur in Safe Mode perform a clean boot and check.

Method 3: Clean boot

Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a clean boot in Windows ****http://support.microsoft.com/kb/929135/en-us

Note: After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return your computer to Normal startup mode.

Also refer:

http://answers.microsoft.com/en-us/insider/forum/insider\_wintp-insider\_install/winloadexe-error-when-i-want-to-install-9926/130757af-b90b-4e52-baf9-c0e4207078c1

Keep us posted if you face any issues on windows in future. We will be glad to help you.

Answer 2

Hi

Welcome to Microsoft Community. Your interest in Windows 10 Technical Preview is much appreciated. 

I would suggest you to try the below methods and check if that helps:

Method 1

Disconnect all the external devices (printers, scanner, USB (universal serial bus) drives, etc...) Except mouse and the keyboard and then boot up.

If this corrects the issue then add the devices back one at a time until you discover the piece of hardware causing the issue. Then get updated drivers software for that particular device.

Method 2: Safe Mode

I suggest you to boot the computer to Safe Mode and check if the issue occurs or not. In Safe Mode computer starts with minimal set of drivers and files.

Refer the article to boot to Safe Mode:

Windows Startup Settings (including safe mode)

**http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode**

If the issue do not occur in Safe Mode perform a clean boot and check.

Method 3: Clean boot

Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a clean boot in Windows ****http://support.microsoft.com/kb/929135/en-us

Note: After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return your computer to Normal startup mode.

Also refer:

http://answers.microsoft.com/en-us/insider/forum/insider\_wintp-insider\_install/winloadexe-error-when-i-want-to-install-9926/130757af-b90b-4e52-baf9-c0e4207078c1

Keep us posted if you face any issues on windows in future. We will be glad to help you.

Hi

Welcome to Microsoft Community. Your interest in Windows 10 Technical Preview is much appreciated. 

I would suggest you to try the below methods and check if that helps:

Method 1

Disconnect all the external devices (printers, scanner, USB (universal serial bus) drives, etc...) Except mouse and the keyboard and then boot up.

If this corrects the issue then add the devices back one at a time until you discover the piece of hardware causing the issue. Then get updated drivers software for that particular device.

Method 2: Safe Mode

I suggest you to boot the computer to Safe Mode and check if the issue occurs or not. In Safe Mode computer starts with minimal set of drivers and files.

Refer the article to boot to Safe Mode:

Windows Startup Settings (including safe mode)

**http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode**

If the issue do not occur in Safe Mode perform a clean boot and check.

Method 3: Clean boot

Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a clean boot in Windows ****http://support.microsoft.com/kb/929135/en-us

Note: After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return your computer to Normal startup mode.

Also refer:

http://answers.microsoft.com/en-us/insider/forum/insider\_wintp-insider\_install/winloadexe-error-when-i-want-to-install-9926/130757af-b90b-4e52-baf9-c0e4207078c1

Keep us posted if you face any issues on windows in future. We will be glad to help you.

Hey,

I did a clean boot and it worked!

Thanks,

Kvaibhav01.

Answer 3

Hey there,

Today I had a problem with my PC. It's Gigabyte's S - Series G31M-ES2L motherboard with 2 GB RAM, 500+250 GB HDD and I installed Windows 10 Insider Preview Build 10301 when it happened.

The error displayed is this:

"Recovery: your device needs to be repaired.

The OS couldn't be loaded because the system registery file is missing or contains errors."

I booted it with my Windows 8 DVD but it was a failure because my CD Drive was also not fine!

But the motherboard's  opened as XPRSSRECOVERY 2 tool. It showed a dialogue box

"IDE drive doesn't exisy or ALL primary partitions are occupied."

Please help,

Kvaibhav01.

Please provide a solution to this...

Thanks,

Kvaibhav01.