BlueScreen - Partmgr.sys (Windows Server 2012)

Question

A server has a bluescreen with the event 1001 - BugCheck

The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000000a (0xfffffa82b511dea0, 0x0000000000000002, 0x0000000000000000, 0xfffff80185d1133b). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 012615-47346-01.

Above the crush DUMP

MODULE_NAME: partmgr

FAULTING_MODULE: fffff80185c08000 nt

DEBUG_FLR_IMAGE_TIMESTAMP:  50eceba6

READ_ADDRESS: unable to get nt!MmSpecialPoolStart

unable to get nt!MmSpecialPoolEnd

unable to get nt!MmPagedPoolEnd

unable to get nt!MmNonPagedPoolStart

unable to get nt!MmSizeOfNonPagedPoolInBytes

 fffffa82b511dea0

CURRENT_IRQL:  0

FAULTING_IP:

nt!RtlWeaklyEnumerateEntryHashTable+8b

fffff801`85d1133b 8b86a0030000    mov     eax,dword ptr [rsi+3A0h]

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  AV

ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

LAST_CONTROL_TRANSFER:  from fffff80185c7fa69 to fffff80185c80740

STACK_TEXT:  

fffff88001a72018 fffff80185c7fa69 : 000000000000000a fffffa82b511dea0 0000000000000002 0000000000000000 : nt!KeBugCheckEx

fffff88001a72020 fffff80185c7e2e0 : 0000000000000000 fffffa811e35cc20 fffff88000000000 fffff88001a72160 : nt!KeSaveStateForHibernate+0x2d49

fffff88001a72160 fffff80185d1133b : fffffa811ccb7b70 fffff88001a72308 0000000100000001 0000000000000000 : nt!KeSaveStateForHibernate+0x15c0

fffff88001a722f0 fffff880015db5b9 : 0000000000000001 0000000000283bae 0000000000000003 fffffa811e35cdc8 : nt!RtlWeaklyEnumerateEntryHashTable+0x8b

fffff88001a723c0 fffff80185cb7e66 : 0000000100000001 fffffa811e35cc20 fffff88001a72489 00000000ffffff00 : partmgr+0x15b9

fffff88001a72410 fffff880023ac271 : fffffa80e4c2bda0 0000000000283b01 fffffa82c0bc2cf0 fffffa8104e9f360 : nt!ExReleaseResourceAndLeavePriorityRegion+0xe96

fffff88001a724f0 fffff80185cb7e66 : fffffa82c0bc2cf0 0000000000000001 fffffa8100000000 fffffa813d63d420 : CLASSPNP+0x1271

fffff88001a725f0 fffff88001002f41 : 0000000000000000 0000000000000001 fffff88000000000 000000000000000b : nt!ExReleaseResourceAndLeavePriorityRegion+0xe96

fffff88001a726d0 fffff88001001c2a : fffffa80c6a6c010 fffff88001a72800 fffffa8135490520 fffff88001a728b0 : storport!StorPortQuerySystemTime+0x1701

fffff88001a727a0 fffff88001002348 : fffff8801a614060 0000000000000000 0000000000000000 fffffa80c6a6c010 : storport!StorPortQuerySystemTime+0x3ea

fffff88001a72930 fffff80185c77388 : fffff88001a4af00 fffff88001a48180 0000000000000000 fffff88001a72b20 : storport!StorPortQuerySystemTime+0xb08

fffff88001a729b0 fffff80185ca75f0 : fffffa8000000000 00001f8000ff00ff 0000000000000000 0000000000000002 : nt!ObfDereferenceObject+0x268

fffff88001a72af0 fffff80185cac47a : fffff88001a48180 fffff88001a48180 0000000000000000 fffff88001a54d40 : nt!KeWaitForSingleObject+0x1170

fffff88001a72c60 0000000000000000 : fffff88001a73000 fffff88001a6d000 0000000000000000 0000000000000000 : nt!KeUpdateRunTime+0x6ba

STACK_COMMAND:  kb

FOLLOWUP_IP:

partmgr+15b9

fffff880015db5b9 e94affffff      jmp     partmgr+0x1508 (fffff880015db508)

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  partmgr+15b9

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  partmgr.sys

BUCKET_ID:  WRONG_SYMBOLS

FAILURE_BUCKET_ID:  WRONG_SYMBOLS

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:wrong_symbols

FAILURE_ID_HASH:  {70b057e8-2462-896f-28e7-ac72d4d365f8}

Followup: MachineOwner

Answer 1

Hi,

Kindly post your question in the TechNet Server Forums.

http://social.technet.microsoft.com/Forums/windowsserver/en-US/home?category=windowsserver

Cheers.

Answer 2

To be able to troubleshoot what might be causing your system to crash, we need the dump files. In an ideal situation, more than one file would be needed to establish a pattern so if you do have more than one, please upload them.

Please refer to the link below for steps to retrieve, zip and upload them to the file sharing site like onedrive, google's "dropbox, etc.

When you are done, make the folder public and share the link here.

Blue Screen of Death (BSOD) Created by ZigZag3143 (MS - MVP)

http://answers.microsoft.com/en-us/windows/wiki/windows_other-system/blue-screen-of-death-bsod/1939df35-283f-4830-a4dd-e95ee5d8669d

Answer 3

Thanks to reply XP ROCKS!

Below is the link you requested:

https://onedrive.live.com/redir?resid=3136BFF654D240FC!35281&authkey=!ABj7Oj1zwjx41Yk&ithint=file%2czip

Enterprise servers are beyond the scope of these forums. Please post your question, with the dump file included, in the link below.

TechNet forums.

http://social.technet.microsoft.com/Forums/en-US/home

Answer 4

Thanks for reply XP ROCKS!

Below is the link you requested:

https://onedrive.live.com/redir?resid=3136BFF654D240FC!35281&authkey=!ABj7Oj1zwjx41Yk&ithint=file%2czip