Share via

Activation Issue

Anonymous
2014-10-06T14:57:02+00:00

Old Title: Suddenly my windows 8.1 need to be activated; I ahve an OEM licence

Hello,

I bought an asus with Windows 8 on it and all works fine. Suddenly, I asked me to acitvate it. I do not understand.

My product id is 00260-70000-00000-AA701.

Please help me and let me know what to do? I do not understand.

On the windows event log I can see:

License Activation (slui.exe) failed with the following error code:

hr=0xC004F074

Command-line arguments:

RuleId=eeba1977-569e-4571-b639-7623d8bfecc0;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=fe1c3238-432a-43a1-8e25-97e7d1ef10f3;NotificationInterval=1440;Trigger=NetworkAvailable

Before:

The Software Protection service has completed licensing status check.

Application Id=55c92734-d682-4d71-983e-d6ec3f16059f

Licensing Status=

1: 0cdc4d08-6df6-4eb4-b5b4-a373c3e351e7, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )]

2: 625cc89b-693d-45c4-9967-123877fc41e4, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )]

3: 9a8645c4-8908-49bb-8eec-6671a533b17a, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )]

4: 9e263fcf-ef40-428c-8aa1-40e09e2994db, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )]

5: 9e4b231b-3e45-41f4-967f-c914f178b6ac, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )]

6: b080aea2-e6c5-4b22-838e-fa4a21c931e3, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )]

7: bbc56067-37f8-49dd-87b2-a418a9ba130a, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )]

8: bf4b3af6-c071-496d-bfcc-5f0dc12c7798, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )]

9: c752c2e0-7c17-4af4-bba6-6f8aa1e698bc, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )]

10: c7c00280-b24d-4e82-89ca-4f1288eb1d9e, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )]

11: fe1c3238-432a-43a1-8e25-97e7d1ef10f3, 1, 1 [(0 [0xC004E003, 0, 0], [( 2 0xC004F056 0 0 msft:rm/algorithm/volume/1.0 0x00000000 0)( 1 0x00000000)(?)( 2 0xC004F056 0 0 msft:rm/algorithm/volume/1.0 0x00000000 0)(?)(?)(?)(?)])(1 )(2 [0x00000000, 0, 0], [( 6 0xC004F009 0 0)( 1 0x00000000)( 6 0xC004F009 0 0)(?)(?)(?)( 10 0x00000000 msft:rm/algorithm/flags/1.0)( 11 0x00000000 0xC004F056)])]

12: 4a8149bb-7d61-49f4-8822-82c7bf88d64b, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )]

This is not normal. You buy a computer with the OS included and Microsoft decides at some point to inactivate it? 

Please let me know how to proceed so that this windows is activated back.

Losing a software is one thing but the OS???? it is incredible that Microsoft does such a thing!

Windows for home | Previous Windows versions | Licensing and activation

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

Answer accepted by question author

  1. Anonymous
    2014-10-19T12:57:57+00:00

    Hi,

    Thank you for contacting Microsoft Community.

    I understand how it feels when you see Windows not activated error in a new Computer.

    The Product Key which you have is an OEM version, so you need to perform a Phone Activation to Activate Windows.

    Please refer the below link to activate your Windows.

    http://support.microsoft.com/kb/950929/en-us

    Follow the onscreen instructions to Perform Phone Activation.

    I hope the above article help you in activating your Windows.

    Please reply us back if the issue persists.

    Was this answer helpful?

    0 comments No comments

3 additional answers

Sort by: Most helpful
  1. Anonymous
    2014-10-06T16:26:57+00:00

    Hello,

    The SFC Scan did repair things but this did not change the fact that I still to activate with the same error details.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-10-06T15:57:54+00:00

    I will try this. Thanks a lot.

    I contacted the manufacturer in the same time. His solution was to restore to the manufacturing state.... I hope I do not have to do this....

    And they told me maybe it will not fix it...

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-10-06T15:31:34+00:00

    Perform SFC Scan

    Please follow the steps to perform SFC Scan:

    a. Press "Windows Key + Q" to open Charms Bar.

    b. Type "cmd" without quotes in the search box.

    c. On the left pane, right click on the "cmd" option and select "Run as Administrator".

    d. Type ‘sfc /scannow’ without quotes and hit enter.

    Note: It may ask for windows installation DVD to fix and to enable SFC to make more than minor repairs. Some files saved on your computer might get deleted when fixing corrupted files.

    Which Antivirus utility do you have installed on the machine? Try disabling it and/or uninstall it and see if it resolves the problem.

    Was this answer helpful?

    0 comments No comments