Event Viewer errors

Question

Split from this thread.

Gerry, 

I also have Event ID: 4001 WLAN-Auto Config that has successfully stopped and

Event ID:10002 WLAN-Auto Config.  Extensibility Module has stopped.  Module Path: C:\Windows\system 32\athihvs.dll....Are you saying that both events can be ignored?  I sure hope so because I have been searching the community trying to figure out what to do and not sure how to fix it.  I don't know what athihvs.dll stands for.

Thanks

Answer 1

Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.

Please upload and share with everyone copies of your System and Application logs from your Event Viewer to your OneDrive and post a link here.

To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.

For help with OneDrive see paragraph 9.3:

http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm

General notes on Event Viewer

http://www.gerryscomputertips.co.uk/syserrors5.htm

Answer 2

Thanks Gerry, greatly appreciated.  Would you be able to help me with another issue that's considered an error in event viewer?  I'm fairly new to this site and don't want to impose.

Thanks again

Answer 3

Sues

Are you saying that both events can be ignored?

Yes. They can be safely ignored as they are a necessary precursor to shutting down. Event ID 13 records the actual shutdown seconds after the two events that concern you.

From another Event Viewer log:

Information     18/03/2015 11:08:45   Kernel-General             13          None

Warning            18/03/2015 11:08:37   WLAN-AutoConfig       4001     None

Warning            18/03/2015 11:08:37   WLAN-AutoConfig       10002  None

Log Name:      System

Source:        Microsoft-Windows-WLAN-AutoConfig

Date:          18/03/2015 11:08:37

Event ID:      10002

Level:         Warning

Description:

WLAN Extensibility Module has stopped.

Module Path: C:\windows\system32\athihvs.dll