Hi Manda,
We appreciate you for being a part of Windows 7.
We apologize for the delay in response and sorry for the inconvenience caused to you.
An automatic troubleshooter is available that fixes some problems with Windows Update, and it might resolve this error for you. I suggest you to run the Microsoft Fixit from the below article and check if you are able to download the Windows updates.
Troubleshoot problems with installing updates
http://windows.microsoft.com/en-us/windows/troubleshoot-problems-installing-updates#1TC=windows-7
Reference: I suggest you to refer to the below article for more information about recovery options in Windows 7.
Repair & recovery
I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.
Thank you.