Cannot create a new register key

Question

I tries to open a file in the computer in my office network but failed and I was prompted with this error message "Cannot create a new register key". Everything was working fine last Saturday. Suddenly this happened this Monday morning. I did not use the computer over the week end. Don't know what was going wrong. How do you overcome this problem?

Answer 1

I did not make any changes to the computer. By "office network", I meant a local area network connecting the computers in my office. I tried to open a Lotus 123 file in another computer in the network.

But very strangely, the problem had resolved itself when I reopened the computer this morning. I do not know what the hell is going on! Do you think there is any update to prevent this from happening again in the future?

Answer 2

Hi Kon Nyuk Chang,

Thank you for posting your question in the Microsoft Community.

Sorry to know that you are facing this issue.

Please answer these questions to get more clarity on this issue:

• Did you make any changes to the computer prior to this issue?
• When you say “office network”, is the computer connected to a Domain Network?
• Which file are you trying to open?
• What is the file format of that file which you are trying to open?

Reply to us with more information to help you further.