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Blue screen error -BCCode: 116

Anonymous
2015-05-16T05:57:42+00:00

Split from this thread.

Hi i'm having the same problem:

Problem signature:

  Problem Event Name: BlueScreen

  OS Version: 6.1.7601.2.1.0.256.1

  Locale ID: 1033

Additional information about the problem:

  BCCode: 116

  BCP1: FFFFFA800586D010

  BCP2: FFFFF8800F1A45F8

  BCP3: 0000000000000000

  BCP4: 0000000000000002

  OS Version: 6_1_7601

  Service Pack: 1_0

  Product: 256_1

Files that help describe the problem:

  C:\Windows\Minidump\051615-22526-01.dmp

  C:\Users\Antonyc\AppData\Local\Temp\WER-69514-0.sysdata.xml

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If the online privacy statement is not available, please read our privacy statement offline:

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Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2015-05-16T18:32:06+00:00

    Thx for suggestion I will swap the PSU ,and I will come back with feedback after....

    PS: i don't remember well but i think i had this problem and with another PSU

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  2. Anonymous
    2015-05-16T13:18:01+00:00

    I have a desktop with Windows 7 Ultimate 64-bit , the motherboar is a gigabyte GA-G33M-S2 and the graphics GeForce GT 8500. No overclock made

    This crash it manifest at the OS start-up,but not always manifested by showing me the blue screen sometimes instead of blue screen the manitorul enter in standby because not receiving video. 

    Given the age of your motherboard and graphics card, my best guess would be that your equally old power supply unit (PSU) is dying.  They do wear out.  The fact that this is random suggests that there is not a problem with the video card or driver.  A dying PSU will produce these kinds of random crashes.

    If you can lay your hands on another PSU, it would be worth testing to see if this solves the problem.  They are fairly easy to swap out.

    p.s. I have the same board and card as you on a backup system and both are still working fine.  However, when I built it I did put in a new cooler-master 500 watt PSU.

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  3. Anonymous
    2015-05-16T05:59:41+00:00

    Please upload copies of your dump files as shared files (excluding any more than one month old or before you used a system restore point) to your OneDrive with a link here.

    The dump file will be created at c:\windows\minidump. You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.

    What is your computer make and model? If not a branded computer what is your motherboard make and model?

    Please download and run Driver View and upload a copy of the report it produces to your OneDrive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items.

    http://www.nirsoft.net/utils/driverview.html

    Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode. The request for a copy of this file is additional to answering the question about make and model.

    Please upload and share with everyone copies of your System and Application logs from your Event Viewer to your OneDrive and post a link here.

    To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.

    For help with OneDrive see paragraph 9.3:

    http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm

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  4. Anonymous
    2015-05-16T05:54:06+00:00

    I have a desktop with Windows 7 Ultimate 64-bit , the motherboar is a gigabyte GA-G33M-S2 and the graphics GeForce GT 8500. No overclock made

    This crash it manifest at the OS start-up,but not always manifested by showing me the blue screen sometimes instead of blue screen the manitorul enter in standby because not receiving video.

    Was this answer helpful?

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  5. Anonymous
    2015-05-16T00:49:18+00:00

    Hi i'm having the same problem:

    Problem signature:

      Problem Event Name: BlueScreen

      OS Version: 6.1.7601.2.1.0.256.1

      Locale ID: 1033

    Additional information about the problem:

      BCCode: 116

      BCP1: FFFFFA800586D010

      BCP2: FFFFF8800F1A45F8

      BCP3: 0000000000000000

      BCP4: 0000000000000002

      OS Version: 6_1_7601

      Service Pack: 1_0

      Product: 256_1

    You need to be more specific, what is the problem. Does it replate to running a specific program or game or does your device crash on start-up or randomly?  Also, what hardware do you have - especially is it laptop or desktop, what OS are you running, what graphics do you have and are you overclocking, and it would also be useful to know something about your PSU.

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